Discover Field Service Engineering roles at the heart of GE Healthcare
Our Global Services function is at the very core of our business aimed at helping healthcare providers achieve better clinical, financial and operational outcomes. As a Service team member, every moment spent on the road and visiting customers is an opportunity to impact the lives of people all around the world.
Our full-service offerings help customers optimize assets, streamline processes, deliver excellent value, and promote exceptional patient care. Our team delivers innovative, advanced remote and proactive service to optimize asset utilization and support sound decisions.
As a member of our dedicated Global Services team, you'll deliver compliant, reliable and responsive service through on-site and remote expertise and high-impact healthcare innovations to drive customer satisfaction and help healthcare professionals deliver world-class care to patients.
Our Field Engineers perform preventative maintenance, installations, and troubleshoot/repair medical equipment. Their expertise is very much specialized in specific larger devices such as MRI, CT, or X-ray). They’re responsible for communicating with our customers to ensure resolution and proper follow-up, and ultimately build strong customer relations, always aiming for ongoing customer satisfaction.
Our Biomedical Technicians
Our Biomedical Technicians respond to service calls to evaluate, diagnose, and perform repair and planned maintenance on customers’ biomedical equipment, usually on smaller medical devices. Similarly with our Field Service Engineers, they also build strong relations with our customers.
Our Directors of Service
Our Directors of Service are responsible for leading a large team in delivering service to defined customers within a specified geography, whilst also taking full accountability and autonomy running their accounts from a financial and operational perspective.
Our Client Service Technicians
Our Client Service Technicians own the “first look” of troubleshooting on our imaging or Life Care Solutions equipment and perform preventative maintenance, inspections and/or field modifications.
Why join our Services team?
How we work
Our number one priority is the customer and their experience working with us. Services employees are a part of our ‘account community’ – the collaborative team specializing in supporting and working directly with our customers.
From the moment you are hired, we equip you with the training, tools and resources necessary to perform at your best. We pride ourselves on a robust and comprehensive onboarding process which takes place at our cutting-edge training facility. This includes an introduction to GE Healthcare and our Service business, exposure to our leadership team, and full training on key systems and tools.
As an employee progresses in their career at GEHC, we ensure a continued focus on training and development for each employee so that they continue to grow and excel. Everyone can drive their own success, with many different career paths available to develop and grow with our Services function.
Our global, diverse and dedicated teams operate with the highest integrity and passion to fulfill our mission and deliver for our customers. We hire and promote the best talent and are committed to creating an environment where all employees contribute.
slide 2 of 4 Your training From the moment you are hired, we equip you with the training, tools and resources necessary to perform at your best. We pride ourselves on a robust and comprehensive onboarding process which takes place at our cutting-edge training facility. This includes an introduction to GE Healthcare and our Service business, exposure to our leadership team, and full training on key systems and tools.
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