Job Number 1236801
Business GE Capital
Business Segment Capital - Retail Finance
About Us *Variety of schedules available Mon-Sun
*Part-time hours only, maximum 19.5 per week
*Schedules will include a weekend day
*Limited Benefits

**APPLICATION INSTRUCTIONS**
All Applicants: Visit WWW.GECALLCENTERCAREERS.COM.

GE Retail Finances Sales Finance unit is a part of GE 's Capital division. Sales Finance provides credit card programs and financial services for consumers through dealers; national, regional and independent retailers; associations; contractors; manufacturers; healthcare practices; and service providers in nearly 20 industries including: automotive, consumer electronics and appliances, elective health care, floor covering, home design and improvement, home furnishings, jewelry, music, powersports, outdoor power equipment and sporting goods.

The United States has regulations that govern the hiring of current or former U.S. Government employees. If you currently work for (or have in the past) the U.S. Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if GE regarding a position of employment contacts you, and you have worked for the U.S. Government at any time, please immediately inform the GE representative of this fact.

For U.S. employment opportunities, GE hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. GE will require proof of work authorization. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Posted Position Title Work-from-Home Client Services Representative - Part-Time
Career Level Entry-Level
Function Financial Services Operations
Function Segment Customer Service
Location United States
U.S. State, China or Canada Provinces Arizona
City Tempe
Postal Code 85283-8431
Relocation Expenses None
Essential Responsibilities TO APPLY YOU MUST VISIT WWW.GECALLCENTERCAREERS.COM

GE Retail Finance, is a leading provider of credit services to consumers, retailers, auto dealers, mortgage lenders, and healthcare providers across 55 countries worldwide.

GE Retail Finance would not be the company it is today without our most valuable resource, our employees. Become part of our growing GE family!

As a part-time Work-from-Home Client Services Representative you will be the main point of contact for partners who are looking for answers regarding our Retail PLCC financing program. You will be responsible for reviewing and analyzing credit applications, credit bureau information, communicating credit decisions, and providing support for customer application issues. You will have the opportunity to cultivate and maintain positive relationships with our Retail Partners and applicants. Specific responsibilities include:
*Handle inbound consumer applications
*Review and Analyze credit applications and credit bureau information in order to make credit decisions, as per set underwriting system guidelines
*Effectively communicate credit decisions
*Exercise loan authority of $5,000 to $20,000 within compliance and risk guidelines
*Provide guidance and education on various application channels
*Maintain and improve partner relations in a fast pace retail environment
Qualifications/Requirements YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT

*6+ months of customer service experience
*Basic Math Skills - Arithmetic computation
*PC proficiency within a Microsoft Windows environment
*Must be physically located within a 65 miles radius of the GE Money office in Tempe, AZ
*Must have or be able to obtain high-speed internet service
*Must have or be able to obtain land-line phone service
*Ability to work a shift encompassing a variety of operating hours and days of the week, including weekends and holidays as required
*Must be able to attend training for up to 2 weeks on-site and virtual self-paced, a combination of full and part-time days

ELIGIBILITY REQUIREMENTS:
-All applications for employment must be submitted through either www.gecareers.com or the Career Opportunity System (COS) to be considered
-You must be 18 years or older
-You must have a high school diploma or equivalent
-You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
You must have unrestricted authorization to work in the United States
-If currently a GE employee, you must have been in your current position for at least 6 months, have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement)
Additional Eligibility Qualifications GE will only employ those who are legally authorized to work. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics *Call center experience preferred
*Strong level of technical aptitude
*Relationship Building - Effective interpersonal skills, demonstrated affinity for building and maintaining rapport with partner and customers
*Ability to work independently in a remote setting with limited supervision
*Self-motivated with solid organizational, creative problem-solving, decision making and time management skills
*Adaptability to change behaviors based on constructive feedback delivered virtually
*Service oriented, customer service background preferred
*Ability to handle confidential and sensitive information
*Excellent verbal, written communication and telephone skills
*Ability to perform in a fast-paced environment and adaptable to change
*Background in Retail
Section 19 Job YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.