GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Strategic Transaction Manager (STM) provide key value to the Parts Operations organization and its customers. Their skills and abilities to drive and fulfill CMU and Engineer Flow Orders accurately and on time are fundamental to the profitability and success of the Parts Operations business.
This role will focus on business process and system integration efforts with Services Operations and Engineering to define a LEAN, effective solution to place demand, monitor supply chain activities, coordinate changes and estimate & validate costs. This role will also partner closely with the Operations Go to Market, Profit Management, Equipment Lifecycle leads covering business processes for Order-to-Cash, Project-to-Profit, and Contract Management. Strong linkage with Sourcing and Fulfillment Leader and includes significant leadership, influencing, & execution of tasks throughout the program life cycle. PGS has kicked off an exciting multi-generation project to move the business to a global Oracle ERP with standard processes, integrated management reporting, operational flexibility, and wing-to-wing process digitization which will allow for scalability and flexibility for sustained business growth.
In this role, candidate will:
Lead PGS Fulfillment demand processes and integrations to Services Operations for Multi-Year Contracts including long-term sustainability contracts (CSAs) and short-term Engineered to Order contract types (Val Packs).
Complete all required implementation processes & tollgate steps including requirements gathering, process flow documentation, testing, data validation, training, and other project related activities.
Lead Supply Chain Demand Placement business requirements for reporting and data conversion strategy.
Facilitate business common processes leveraging industry standard processes, minimizing or eliminating need for system customizations, to achieve reliable and repeatable operating results.
Build strong partnerships with cross functional team members (Fin & IT) to effectively deliver fully integrated solution that will support efficient, accurate, compliant, and sustainable business processes.
Engage and motivate a global team of professionals working across multiple geographies and time zones, both direct and matrixed teams within and outside PGS to drive PGS business and ERP program success.
Proactively wear multiple hats to assist the overall PGS ERP team as needed during ramp up and deployment phases of the program; work across hard line reporting relationships to ensure success of the team while building effective team relationships.
Build relationships with business partners (Sales, Risk, Operation Managers, Services Product Managers, CPMs, Functional Managers, Sourcing, and other leaders) to set strategy and priorities towards the Global ERP program and to make business cases to senior leadership.
Provide regular updates to the business leadership team on progress and escalate as necessary to remove issues.
Create a consistent communication rhythm on program status and operational improvements.
Act as a change agent for business process improvements.
Proactively identify & mitigate risks.
Abide by all GE Corporate and local policies and procedures including but not limited to integrity, diversity, proprietary information, conflict of interest, QMS and EHS.
Bachelors degree from an accredited university or college (or a highschool diploma / GED with at least 4 years of experience in a maintenance or repair position).
At least 3 additional years of experience with the overhaul and repair processes.
Knowledge of the Order to Remittance processes and inventory management techniques.
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Sound business acumen.
Able to effectively interface with all levels of internal and external customers.
Knowledge of maintenance operations and external customer requirements.
Capable of preparing, coordinating, and maintaining accurate detailed documentation necessary for contract performance, with experience preferred.
Able to perform forecasting, scheduling, pricing, warranty administration, and other related activity.
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