About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Senior DevOps Engineer will be responsible for designing and programming a small module or a large component and designing a feature, set of features, or whole feature area for the Siebel Application. Senior DevOps Engineer will work independently and contribute to the immediate team and to other teams across business. Will lead design discussion in a limited manner. Senior DevOps Engineer will support impairments and outages, troubleshooting and driving to root cause.
Essential Responsibilities: In this role, you will:
Capture system level requirements by brainstorming with Sr. Architects, Businesses & Product Managers
Identify the scope of the work, provide initial estimate and justify the estimate with facts
Demonstrate the understanding of Agile software development lifecycle and able to distinguish the core inputs and outputs in each cycle.
Engage in technical discussions; participate in technical designs and present technical ideas through white boarding
Work closely with your peers and keep engaging in a fast pace technical design and development team
Execute in a fast pace delivery mode and focus in delivering tasks to meet the product release goal
Seek and provide feedback on design and development
Demonstrate the ability to make informed technology choices after due diligence and impact assessment
Understand whole product, its modules and the interrelationship between them while being an expert in the assigned component or module
Help in designing interfaces and information exchange between modules
Possess advanced domain knowledge and show great customer focus. Expert in processes / methodologies and Skilled in build, release & deployment processes
Articulate the need for scalability and understand the importance of improving quality through testing.
Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project
Responsible for taking direct support cases from users of the GE’s Industrial Cloud PaaS & SaaS customers
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
Troubleshoot application alerts from monitoring tools and follow SOPs to resolve or escalate appropriately
Work directly with service architects to help reproduce and resolve customer issues
Drive customer communication during critical events and lead retrospective meetings
Drive projects that improve support-related processes and our customers’ technical support experience with minimal guidance
Background and experience in Siebel/CRM technologies, operations support, compliance rigor.
Understands technical and business discussions relative to future architecture direction aligning with business goals.
Experienced with operation support process and application policies including HPA, security and code reviews
Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math) or equivalent
Strong professional experience in Siebel applications, both Operations Support and Coding sills.
Desired Characteristics: Technical Expertise:
A technical engineer, with extensive experience in solving challenging issues in high pressure environment
Experienced with agile/iterative project methodology such as Scrum, preferably with experience using agile project management tools such as JIRA or Rally
Excellent communicator, works well in a team environment, and welcomes challenges
Self-starter with ability to manage multiple priorities in a fast-paced work environment
Strong problem solving and analytical skills demonstrated the ability to assimilate new information and understand complex topics
Background and experience in emerging technologies in cloud, IaaS, PaaS, SaaS and Microservices architecture
Experience with monitoring and logging tools: New Relic, Nustar, Sensu, Nimsoft, Splunk and Logstash
Working experience with Java applications, networking concepts, virtualized environments, continuous integration, deployment and monitoring tools
Strong working experience with Java, Database and Unix/Linux and scripting skills
Ability to interact at all levels of the organization and with other GE businesses
Strong problem solving abilities and capable of articulating specific technical topics or assignments
Experience in building scalable and highly available distributed systems
Demonstrates clarity of thinking to work through limited information and vague problem definitions
Influences through others; builds direct and "behind the scenes" support for ideas
Able to work under minimal supervision
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
We are in the process of transitioning to an improved job application system and in the interim we are operating with two systems. Have your Job ID ready (from the email you received when you applied) to log in and check your application status.
Click the appropriate button. If you don't know your job ID, you can still check your status: use both buttons.