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Sr Solution Architect, ServiceMax Demo Engineer

  • GE Digital
  • Experienced
  • Posted 2/1/2018 9:50:50 PM
  • 3049201
  • Job Function: Sales
  • Business Segment: Digital Services
Location(s): Singapore; Singapore

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

ServiceMax from GE Digital is a leading industry provider of field service management software – an estimated $25 billion market worldwide. The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based technology for the sector.

ServiceMax brings together the right data at the right moment to delight customers and drive business results at the crucial point of service. We’re rethinking field service, and delivering cutting edge technology to help companies perfect service delivery, drive revenue and growth, and delight customers. Come be part of our innovative team!

Role Summary:
In this strategic technical pre-sales position, the Sr Solution Architect, ServiceMax Demo Engineer will establish a trusted partnership relationship with both our external customers and internal technical teams. You will collaborate with internal corporate development teams, pre-sales technical teams and commercial sales teams in the business unit they are supporting to help drive sales of ServiceMax from GE Digital.

Essential Responsibilities:
You will take technical and business requirements and develop solutions to continue to meet the needs of the Solution Architect.

In this role you will:
  • Establish a deep understanding of our customers' business and technical needs
  • Create a "trusted technical resource" relationship with our customer's technologists and internal technical teammates
  • Help develop solution architecture framework to support solution selling on an enterprise level. Includes providing vision, system and application architecture definition, problem anticipation and problem solving ability
  • Provide sw/hw technical architecture expertise to ensure proper solution design
  • Evangelize GE technology platform in appropriate sales forums to drive demand and continued interest
  • Build link to provocative selling model to ensure architecture views are properly integrated
  • Shape, drive and be held accountable for delivering significant strategic initiatives across broad scope/platform(s) in liaison with key stakeholders
  • Share responsibility for the development and execution of the account sales strategy with the sales team, as directed by management
  • Design, validate and present software solutions, including advanced product concepts, future direction and industry solutions
  • Develop high quality, standardized or customized presentations and demonstrations
  • Develop and maintain strong teaming relationship with other members of the company to leverage product, process and engineering expertise
  • Maintain the highest possible personal standards and ethics
  • Collaborate with Solution Architects in order to design and create custom demo's
  • Articulate and position ServiceMax features and functionality
  • Develop, research and create technical documentations used across the Sales teams
  • Coordinate action item plans and schedules to complete projects
  • Maintain our master demo landscape environment through regular upgrades of new releases and QA & testing of the environment

Basic Qualifications:
  • Bachelor's Degree in business, science, engineering, technology or related discipline
  • 2-5 years' work experience, Software pre-sales preferred
Eligibility Requirements:
  • Legal authorization to work in Singapore is required. We will not sponsor individuals for employment visas, now or in the future, for this job
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
  • Must be willing to work out of an office located in Singapore
  • Must be willing to travel up to 10%

Desired Characteristics:
  • Masters' degree, MBA or other advanced degree preferred
  • Strong Salesforce (SFDC) knowledge (Admin or Developer Certifications a plus)
  • Basic knowledge in Java, Javascript, HTML
  • Field Service Industry knowledge a plus
  • Experience designing complex solutions based customer needs

Locations: Singapore; Singapore

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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