Location(s): United States; Illinois, Massachusetts, New York, Ohio; Cincinnati, Boston, New York, Chicago
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: Account Leader with proven ability to lead account strategy within GENIUSLINK client accounts. Defines account penetration and renewal strategy that is aligned with the business & leads all GENIUSLINK account leadership activities to achieve operating plan, via direct & indirect resourcing options. Primary client point of contact for the execution of program deliverables. Scope and secure delivery of vendor and independent contractor project deliverables as needed.
Develop and execute client account penetration and renewal strategy - including target stakeholder strategies. Understand & analyze client organization dynamics & competition to develop business opportunities. Provide ongoing feedback to management & marketing.
Conduct client opportunity analysis including strategic, financial, operational and competitive assessment to determine total available market opportunity within client account.
Develop and execute new stakeholder development and sales within existing accounts; and existing account renewal sales.
Manage client program budgets, invoicing, purchase orders, forecasting
Develop scope for and ensure delivery of customer program deliverables, engage vendor resources as needed, coordinate with GE enabling service resources as needed. Manage compliance with customer and vendor contract requirements
Pipeline, portfolio and budget reporting 8. Follow GE policies, procedures & operating mechanisms. Ensure knowledge of compliance of integrity & company policies.
Support digitization efforts through implementation & routine usage of business planning, forecasting tools.
Geographic scope: Global
Qualifications/Requirements: Bachelors degree from an accredited university or college or a minimum of 5 years of experience in customer/account management
Background in open innovation or crowdsourcing Demonstrated ability to deliver and analyse program return on investment
Demonstrated experience in effective budget management
Masters of Business Administration (MBA) degree
Proven project management and analytic expertise
Experience with Salesforce.com
Locations: United States; Illinois, Massachusetts, New York, Ohio; Cincinnati, Boston, New York, Chicago
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