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Business Intelligence Services Consultant

  • GE Healthcare
  • Experienced
  • Posted 2/1/2018 3:50:45 AM
  • 3053971
  • Job Function: Services
  • Business Segment: Healthcare Digital
Location(s): United States; Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming; Any city located near a major airport.


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Business Intelligence Solutions Specialist will be responsible for working closely with the customer to install and customize the Centricity Business and Centricity EMR BI application, and to produce the highest level of satisfaction with GE's most strategic customers.

Essential Responsibilities:

  • Work with the customer to understand their financial and
    clinical challenges, as well as their Business Intelligence needs.
  • Lead reporting design and training sessions with the
    customer during the install phase.
  •  Implement desired
    customizations, objects, reports, and web dashboards using the third party BI
    tool, Precision BI
  • Work with the software development team to improve the
    install process and assist with product architecture decisions.
  • Work with the support team to provide technical expertise,
    and problem resolution for escalated customer issues.
  • Collaborate with marketing and sales to shape product
    strategy, demo the software to potential customers, and drive order generation.
  • Build relationships with BI customers and generate post
    install consulting opportunities to optimize reporting and analytics.
  • Independently drive discussion around Centricity Business,
    Performance based metrics, and how to solve a customer’s financial challenges.
  • Lead special projects such as engaging with customers
    through social business software (Jive).
  • Develop and maintain working familiarity with Health and
    Human Services, Environment Health and Safety requirements and/or other
    applicable regulatory requirements. 
  • Manage vendor service delivery processes in compliance with
    GE Healthcare policies ensuring the highest levels of customer satisfaction and
    intimacy.
  • Maintain strict adherence to General Electric’s Spirit and
    Letter Policies



Qualifications/Requirements:

Basic Qualifications:



  • Bachelor’s degree and 3 -5 years of experience in software
    services, or equivalent (defined as: High School Diploma/GED and 5+ years
    progressive experience in software services).



Eligibility Requirements:



  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment
    visas, now or in the future, for this job
  • Any offer of employment is conditioned upon the successful
    completion of a background investigation and drug screen
  • Must be willing to travel 20%



Desired Characteristics:

  • Comprehensive knowledge of the principles, practices, and
    techniques used in Business Intelligence design and development. 
  • Experience building reports, objects, web dashboards with BI
    tools such as Precision BI, Microstrategy, Business Objects, etc.
  • Experience analyzing business requirements, designing
    reports and application functions, and presenting to customers and internal
    stakeholders.
  • Ability to translate metrics into actions as it pertains to
    the CB product portfolio
  • Ability to create and sustain client relationships at the
    Director to C-Suite levels.
  • Ability to work on a cross functional team.
  • Ability to provide time/effort estimates for the build of a
    new feature/enhancement.
  • Ability to manage
    workload to complete assignments/projects on time.
  • Highly effective
    working in a fast-paced, team environment with shifting priorities.
    Professionalism and flexibility are a must.
  • Experience with SQL Server – administration, T-SQL
  • Prior consulting experience
  • Demonstrated experience making process improvements and
    providing excellent customer service
  • Previous experience in the Healthcare Industry
  • Experience with leading cross functional teams to achieve
    business goals



#DTR



Locations: United States; Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming; Any city located near a major airport.

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.


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