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Revenue Cycle Consultant

  • GE Healthcare
  • Experienced
  • Posted 1/29/2018 11:51:17 PM
  • 3050332
  • Job Function: Services
  • Business Segment: Healthcare Digital
Location(s): United States; Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming; Any city located near a major airport.


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
As a member of the Knowledge Solution team, the Revenue Cycle Consultant t is responsible for providing functional / operational support to optimize usage of the Enterprise Financial Management (EFM) system and clients operations.

Essential Responsibilities:

The Revenue Cycle Consultant will align people, process and
Enterprise Financial Management technology in a way that supports regulatory
compliance, operational efficiency and maximizes system performance. The
Revenue Cycle Consultant will serve as an expert resource in the functional
and/or operational utilization of GE Healthcare Business Solutions software
applications related to physician and hospital revenue cycle and business
processes. Our next-generation healthcare information solutions improve,
financial and administrative performance for our customers, enabling them to
automate their revenue cycle, streamline workflow, enhance the patient’s experience,
and drive business performance. Candidates will need to work closely with
Project Managers, Implementation Consultants, Process Consultants and Education
Consultants in order to provide timely, accurate and professional client
service. The ability to prioritize multiple tasks and responsibilities, while
maintaining a high level of quality service and professionalism is a must.
Additionally, the right candidate will have a strong working knowledge of
current healthcare workflow best practices, strong communication skills and an
excellent customer service attitude. Ability to interact confidently with
customers at all levels is desired. Managing complexity and striving for
improvement and service excellence will enable the right candidate to grow and advance.
This position requires the ability to work independently as well as a member of
the team.



The overall responsibilities include:



  • Facilitating and coordinating project activities required to
    ensure timely, successful project completion, and in a manner consistent with
    standard terms and conditions of the contract.
  • Developing and managing project plans, status reports and
    issue logs, including milestones and clearly defined responsibilities.
  • Managing client and internal expectations of project scope
    and delivery objectives.
  • Communicating all of the requirements and commitments to the
    client, project team and internal management.
  • Providing effective leadership to the project team.
  • Providing feedback to customer on performance metrics and
    requirements.
  • Escalating project risks and issues in a timely manner.
  • Establish targets and benchmarking of key revenue cycle
    performance indicators
  • Identifying appropriate add on sales opportunities
  • Participating in the sale process and proposal development
  • Establish effective client relationships among executives,
    managers, and staff from launch of engagement through system and workflow
    adoption
  • Process mapping and gapping of current organizational
    workflows to EFM best practice workflows; recommending process workflows improvements
    and software system configuration to maximize operational benefits
  • Develop, or modify existing policies and procedures in
    support of operational workflows related to EFM and the revenue cycle
  • Balance multiple customer projects simultaneously
  • Participate in strategic design process necessary to
    implement GE Healthcare products
  • Assist the customer to leverage new features and
    functionality, or fine-tune existing functionality for maximum organization
    performance
  • Analyze customers' business requirements and objectives;
    develops workflows to meet customers' business needs. And deliver outcomes on
    Key Performance indicators
  • Support in the orientation of new team members



Qualifications/Requirements:

Basic Qualifications:



  • Bachelor’s Degree
  • Minimum of five - seven years’ progressively responsible
    healthcare experience including a good understanding of physician and/or
    hospital revenue cycle management, operations and software applications related
    to them.
  • Two – three years project management experience.



Eligibility Requirements:



  • Legal authorization to work in the U.S. is required. We will
    not sponsor individuals for employment visas, now or in the future, for this
    job opening.
  • The ability and willingness to travel to customer locations
    throughout the US approximately 75% of the time.
  • Microsoft Office (Excel, Word, PowerPoint, Project)



Desired Characteristics:

  • Detailed knowledge of multiple GE Healthcare Business
    Solutions applications (IDX Flowcast
  • products and their integration is preferred).
  • Previous consulting, training or implementation experience.
  • Strong Organizational skills.
  • Strong Industry knowledge of customers operations with focus
    on outcomes
  • Excellent customer service skills.
  • Excellent communication and writing skills.
  • Excellent listening and inquiry skills.
  • Problem resolution and creativity in solution development.
  • Customer political sensitivity and awareness.
  • Self-assessment and development skills and ability to work
    independently.



#DTR



Locations: United States; Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming; Any city located near a major airport.

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.


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