About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: New GEneration program combines coursework, intensive job assignments and interactive seminars to equip you with exceptional technical, and business skills. The internship will be the first step toward a successful future in GE business. The program is led by GE professionals and mentors and is committed to developing future business leaders.
Service Center Intern serves as the primary contact between the customer and GE Healthcare support.
Identify contractual commitments, accurate use of remote support
Identify accurate use of Field Engineers’ diary and use of the escalation plan
Enter all comments and agree action plan, offer suggestions on possible solutions
Assign Field Engineers if they are listed in the system Preferred list
Use the training records and maps to find a suitable resource when preferred Field Engineer not available
Promote compliance jobs like Field Modification Instructions and Preventive Maintenance to be done in timely manner
Order parts using the current parts ordering System
Organize distribution if part in the region network & Escalate if part in another location
Current enrollment in a bachelor's or master's degree program
Good command in written and spoken English (upper-intermediate and above)
Ability to work 25-40 hours per week in a dynamic, changing environment (flexible hours)
Excellent Microsoft Office Skills (MS Excel, MS PowerPoint)
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