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Service Center Intern

  • GE Healthcare
  • Co-op/Intern
  • Posted 2/12/2018 1:49:34 AM
  • 3048951
  • Job Function: Services
  • Business Segment: Healthcare Global Services
Location(s): Russian Federation; Moscow

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
New GEneration program combines coursework, intensive job assignments and interactive seminars to equip you with exceptional technical, and business skills. The internship will be the first step toward a successful future in GE business. The program is led by GE professionals and mentors and is committed to developing future business leaders.

Essential Responsibilities:
Service Center Intern serves as the primary contact between the customer and GE Healthcare support.
  • Identify contractual commitments, accurate use of remote support
  • Identify accurate use of Field Engineers’ diary and use of the escalation plan
  • Enter all comments and agree action plan, offer suggestions on possible solutions
  • Assign Field Engineers if they are listed in the system Preferred list
  • Use the training records and maps to find a suitable resource when preferred Field Engineer not available
  • Promote compliance jobs like Field Modification Instructions and Preventive Maintenance to be done in timely manner
  • Order parts using the current parts ordering System
  • Organize distribution if part in the region network & Escalate if part in another location

  • Current enrollment in a bachelor's or master's degree program
  • Good command in written and spoken English (upper-intermediate and above)
  • Ability to work 25-40 hours per week in a dynamic, changing environment (flexible hours)
  • Excellent Microsoft Office Skills (MS Excel, MS PowerPoint)

Desired Characteristics:
  • Effective communication skills
  • Stress tolerance
  • Ability to work independently

Locations: Russian Federation; Moscow

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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