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Role Summary: CoreTech Solutions – Digital Workplace Support & Services –Looking for a person who is highly motivated, energetic, comfortable with technology and a client service professional. As a member of the Client Lifecycle team, the candidate would be responsible for global depot operations and quality control. The Global Depot Manager will also focus on process efficiencies, service level management, asset and inventory management.
Responsible and accountable for the lifecycle of 300k + end user PC, Mobility and peripheral accessory.
Globally manage and maintain an efficient PC, Mobility and accessory inventory processes
Globally manage and maintain standard and compliant depot operations
Partner with Finance and leasing company managing budget, cost center, forecasts etc.
Reporting around inventory levels, throughput, asset deployment and return requests, service levels
Manage and maintain current asset redeploy procedures
Maintain current disaster recovery plan
Manage Depot request escalations
Maintain the highest level of customer service
Manage the depot audit and quality control
Minimum 5 years of experience with client (PC) technologies
Minimum 1 years of leadership or team lead experience
Bachelor’s degree or equivalent work experience
Must submit your application for employment through COS (Internal Candidates) or GECareers.com (External Candidates) to be considered for this opening.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
Must be 18 years of age or older.
GE will only employ those who are legally authorized to work in the US for this opening. We will not sponsor individuals for employment visas, now or in the future, for this role.
Any offer of employment is conditioned upon the successful completion of a background investigation.
Excellent computer skills are necessary
Proven ability to work in a large, fast paced, cross functional or matrix environment
Familiarity with end user technology services
Familiarity with warehouse or depot operations
Ability to solve problems and troubleshoot technical issues
Effective communicate skills
Self-Motivated with attention to detail
Ability to manage multiple projects / priorities simultaneously
Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.
Ability to manage time effectively, set priorities appropriately, operates with minimal supervision, and maintain professional demeanor under stress.
Ability to anticipate, identify, and resolve problems; in complex, difficult, or stressful situations.
Ability to deliver results in a rapidly changing dynamic environment.
Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience, and / or industry activities.
Strong problem solving skills - anticipates obstacles and applies necessary skills to remediate.
Change oriented - actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways.
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