About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: The role owns the project management and execution process during the installation, including sales order review; project planning, design/layout, contractor interface, submission of documentation; resource coordination and finally issues resolution.
Key responsibilities/essential functions include:
The role is responsible for driving customer satisfaction, timely and quality project completion and managing the project finances, including;
Acting as the primary focal point for the project execution, both externally as a liaison between GE and the customer team and internally within GE
Identification, escalation and resolution of issues, which might affect customer satisfaction and GE operational targets
Work cross functionally with sales and services teams while owning the project management and execution process
Participation in process improvement initiatives
Quality Specific Goals:
Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Complete all planned Compliance (Quality, EHS, etc.) training within the defined deadlines.
Identify and report all customer or personal compliance concerns immediately to the appropriate organization.
BA or BS degree/or equivalent with 4 -7 years of professional experience
Minimum 2 years of project management experience working within a cross-functional team
Ability to work independently and prioritize multiple priorities to meet scheduled completion dates and customer expectations
Ability to multi-task, managing multiple projects and competing priorities
Demonstrated ability to effectively communicate in a matrix environment
Ability to work effectively from a remote / home office location, if required
Ability to work with and influence team members to achieve mutual goals
A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
Must have valid authorization to work full-time without any restriction in Nigeria
Ability to plan and schedule various project activities with multiple stakeholders
Ability to communicate complex technical issues in a customer-friendly manner
Experience with large-scale project management where deadlines where met on or ahead of schedule; construction, IT or installations experience preferred
Demonstrated customer service experience working in a clinical environment
Ability to provide constructive feedback to installation teams and contractors
Knowledge/experience with the healthcare industry and GEHC products
Proficient in project management software such as MS Project
Proficient with design tools such as AutoCAD
Formal coursework in project management
Six Sigma certification and/or experience in Lean methodology
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