Lead Services Specialist 2 - Customer/Call Center Support
Posted 1/12/2018 4:50:37 AM
Business Segment: Healthcare Imaging
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Essential Responsibilities: 1) Customers can reach this support organization by direct calls, web portals, emails or 3rd part call center; 2) Serves as first point of contact for customer, then engages technical support team for resolution in the event the issue requires technical expertise.
Qualifications/Requirements: As the technical depth required to resolve online technical issues.
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