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Indirect Business Operations Specialist

  • GE Healthcare
  • Experienced
  • Posted 1/11/2018 4:51:24 AM
  • 3045819
  • Job Function: Services
  • Business Segment: Healthcare Global Services
Location(s): Hungary; Budapest


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Indirect Business Operations Specialist serves as first point of contact for GEHC B2B partners with his/her own customer assignments and ensures timely and accurate entry of orders and maintain high level customer service. This role includes customer order management, order follow up, customer communications as well as reporting and quality assignments.

Essential Responsibilities:

  • Responsible for timely and effective order booking
  • Contract management and accurate billing
  • Create regular operational reports on service delivery performance
  • Maintain high level order management and supports logistic issues
  • Coordinate order delivery and provide support for “on time” delivery
  • Manage customer inquiries & customer dispute resolution
  • Responsible for data integrity and compliance
  • Supervise overall performance, propose corrective action
  • Successful applicant will be legally eligible to enter into an employment relationship under the laws of Hungary

    Qualifications/Requirements:

    • Fluency in English
    • Other Eastern European or German language is an advantage
    • Customer service experience is an advantage
    • Proficiency in PowerPoint, Word, Excel and Outlook
    • Bachelor’s degree in economics or logistics is an advantage and /or equivalent experience
    • Effective time management and organizational skills, able to balance multiple priorities
    • Excellent verbal and written communications skills, including phone communication

      Locations: Hungary; Budapest

      GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


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