Services Specialist - Field Svc & Technical Advising
Posted 1/11/2018 3:49:49 AM
Business Segment: Power Power Services
Location(s): China; BeiJing, ShangHai; Shanghai
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: The Technical Field Advisor provides technical direction and advice on installation, commissioning and maintenance of gas turbine, controls instrumentation, steam turbine and/or generator products.
Essential Responsibilities: * Provide technical direction and/or project management to a team of technicians and craft labor for the maintenance, commissioning and installation of gas turbine, steam turbine and generator equipment. * Prepare and execute job-planning documents that define in detail the operations to be performed through engineering procedures, drawings, schedules and process work instructions. * Liaise with customers in job planning, execution, follow up and sales support. * Communicate schedule details, project milestones, manpower requirements, quality/EHS issues, and tooling / equipment request to the appropriate GE personnel. * Provide leadership in the resolution of gas turbine/ steam turbine/ generator technical problems through interfacing with engineering department. * Preparation of outage reports, providing an overview of the technical findings, corrective actions and maintenance recommendations. * Provide leadership in on-site safety and quality execution. * Support the business growth requirement by driving customer satisfaction through deliver of top quality service.
Qualifications/Requirements: * Bachelor of Science in Engineering or equivalent with solid technical competencies (Power Plant / Thermal Power / Mechanical/ Electrical/ Electronic/ Control Engineering etc). * Fluent in English (spoken/written) . * Strong PC Skills. * Preferably have relevant experience on GE gas/steam turbines and generators. * Good knowledge of machinery operation. * Good sense of safety and security. * Home based within domestic China.
Desired Characteristics: * Able to work efficiently independently without direct supervision. * Possess effective communication skills so as to deliver clear messages across to the working partners. * Must be a good team player, as the position requires working a lot with both the internal personnel and external personnel. * Strong customer service-oriented as the position requires liaising with customers about the job execution details. * Management/leadership skills as the position require leading site team to complete job at field. * High mobility, willingness to adapt and accept changing environment. * Ability to travel, willing to working at field for longtime (China and abroad).
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