About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: The Business Operations leader role is responsible for analyzing the current and past trends in all areas of revenue, cost of sales, expenses and capital expenditures. He/she should monitor key performance indicators, highlighting trends and analyzing causes of unexpected variance. He should focus on productivity projects that will better impact service financials.
Essential Responsibilities: 1- Report the financial performance of services business P&L, conduct variance analysis, identify risks and opportunities towards our financial targets. 2- Review service P&L transactions, highlight unusual booking, capture all operational opportunities and mitigate operational risks. 3- Participate in quarterly / yearly accounting closing processes, work closely with finance team to correct/justify unusual base cost booking. 4- Follow up closely with service operations team to timely close all the needed actions that has impact on service P&L before each quarter closing. 5- Drive and support the Customer Operations manager on productivity opportunities for improvement in variable cost, base cost, and material variance. 6- Drive and report on Cost Saving Bullet Train activity, to include metrics on savings position. 7- Review contract profitability and accordingly build with operations a clear strategic plan that can better impact contract profitability numbers. 8- Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes. 9- Improve performance by evaluating processes to drive efficiencies and resolve issues through the root cause.
Qualifications/Requirements: • BS degree or a BA degree in Finance, Accounting or related discipline and 8 - 10 years total experience • Experience working in a global business environment with sound understanding of global process and transactional flows • Excellent verbal and written communication skills and the ability to communicate complex business issues in a clear/concise manner • Graduate of GE's Financial Management Program (FMP) or graduate of other financial leadership programs • Strong PC skills: experience with financial systems/applications such as Oracle, SAP, COGNOS, Business Objects, etc. Strong Excel skills in data compilation and aggregation • Strong analytical skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change • Clear thinking/problem solving: successfully led projects/process improvements within operations/finance function; able to quickly grasp new ideas • Adaptable/Flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations • Integrity: accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions and when dealing with others • Confidence/Assertiveness: strong influencing skills
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