About Us: GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients. Learn More About Careers at GE
GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.
Role Summary: Responsible for providing formal technical and clinical support during the sales process within in a limited geographic region or limited industry/product segment. Responsibilities may include providing required pre-sale product demonstrations (or clinical trial support) and post-sale installation, training and/or customer service activities and ongoing customer support, including on site clinical in-servicing and go-live support.
Essential Responsibilities: Key responsibilities include (but are not limited to):
Maximize sales orders, margin, market share, customer satisfaction of given modality and business solutions in assigned area
Develop good long term customer relationships, and high customer satisfaction whilst utilizing to optimum level resources in the team and Company/GE businesses
Support sales of assigned product range and business solutions to customers within area
Organize product demonstrations, sites visits and follow up
Prepare and co-ordinate the tender response and validate the tender documentation in collaboration with territory manager
Track market effectively and provide accurate current and forecasts data using information tools available
Communicate market information effectively to/from the field including competitor data
Communicate effectively with members of sales/marketing/service team to maximize all sales potential and communicates leads to relevant colleagues
Generates, record and maintain customer profiles, including keeping track of key decision makers
Ensures knowledge of and compliance with Company policies and quality processes
Quality Specific Goals:
Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken
Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System
Healthcare, Engineering or Business Administration background. College degree and above
Knowledge of market place. Or strong interest about it
Appreciation of good working environment
Team working skills
EU Work Permit
Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not sponsor this requirement.
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