Location(s): United States; Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming; Atlanta
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: This position is responsible for providing pre-sales support in a fast paced Healthcare Digital Imaging Sales environment. This role will be responsible for designing and delivering complex solutions that require high level clinical, application and infrastructure expertise.
The core function of this job is to engage with new and existing account sales opportunities to establish relationships and credibility with clinical staff and key decision makers at prospect sites to drive clinical strategy and demonstrate software solutions. This role will also provide thought leadership on the value of GEHC-Digital clinical software solutions as they relate to the clinician needs.
The Solution Architect (SA) role is expected to perform at the highest level, requiring top level expertise with GE applications, in-depth industry clinical expertise within the Imaging world and Technology infrastructure of a hospital environment.
A successful candidate must possess knowledge and expertise of the Healthcare Imaging applications, workflow and technology within a hospital environment. In addition to a clinical and technical ability, a candidate must demonstrate a sales focus and drive.
Strong knowledge and experience in Radiology\\Cardiology clinical workflow\\applications.
Proficiency with DICOM, HL7 interfaces, Vendor Neutral Archiving and overall Image distribution within a PACS system.
Must possess strong presentation skills and be able to clearly articulate a clinical\\technical solution to prospective customers, whether it be remote or in person.
Must be capable of working across boundaries with several other functional groups such as Marketing, Engineering, Service and Support.
Responsible for designing complex clinical and technical solutions.
Must demonstrate strong organizational skills and experience in managing multiple projects.
Position requires thorough Healthcare IT experience working with RIS & PACS solutions as well as understanding of Vendor Neutral Archives, EMR and Cardiology based systems.
Responsible for clinical evaluation or new software, options, systems before release.
Responsible for dissemination of information on Clinical trends, new procedures and new products or options.
Educate and train sales teams on GE Healthcare product positioning in the context of evolving market needs and clinical needs
Technical: This position will be responsible for specializing in technical infrastructure product lines and have a general working competency of all technology products offered within the HCIT portfolio. Certification requirements will be established for each technology specialization for this position. Configuration and system design capabilities are also an essential proficiency for this position. The ability to design complex technological solutions and clearly communicate data flow requirements is a must.
Storage technology design & experience with SAN, NAS, CAS and direct attached solutions
Database architecture and other 3rd party software product knowledge
WinTel based Server based products and technology
IP networking and switching technologies
Virtualization concepts and system design Sales Focus:
Provide clinical leadership and expertise in the sales cycle to research the customer’s environment and determine the business fit with GE Healthcare IT Solutions, including apply sales methodology to interviewing clinicians at customer sites to gain understanding of workflow, finding opportunities for improvement and establishing business fit.
Work as an integral part of the sales team to attain quota and revenue.
Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
Establishes strong rapport with prospects/clients and establishes self as an expert in the opinion of the prospect/client.
Create personalized presentations based on knowledge gained about the customer.
Demonstrates how GE solutions can improve the customer's business environment.
Accompanies prospects on site visits to existing customer sites to help the prospect understand
At least one of the following core experiences: 5+ years’ experience in an ambulatory or hospital setting and at least 3+ years commercial applications/demonstration experience with demonstrated successes in high level customer interactions and sales scenarios.
3+ years’ experience working with healthcare IT software products.
Proficiency in computer skills in Microsoft Office Suite products
Willingness to travel 30%, occasionally on short notice
Unrestricted work authorization in the US, without sponsorship
Willingness to submit to and pass a drug test and educational, employment and criminal background checks
To the extent you are applying for a position that may require you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
GE will only employ those who are legally authorized to work in the United States for this opening.
Associate’s or Bachelor's degree in related business or technical/clinical field (MA, LPN, RN)
In-depth knowledge of how healthcare is practiced today, particularly in large, complex, multi-hospital organizations such as academic medical centers and integrated delivery networks, including intensive care units, hospital wards, emergency departments, and ambulatory facilities
Strong understanding of health informatics. Hands-on experience with healthcare software
Knowledge all facets of healthcare, including hospitals and IDN's, ambulatory, large group practices, university practice plans, health plans, and enterprise organizations.
Ability to self-initiate tasks/projects.
Ability to work under pressure.
Strong leadership skills (respected by peers and leadership for contributions to the business)
Strong presentation skills (public speaking and lecture experience desired)
Demonstrated ability to understand and present complex material in understandable terms
Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
Team oriented with a customer satisfaction mindset
Ability to multitask effectively and manage multiple priorities at one time
Willingness to be flexible/adapt to changing work environments
Clinical experience in a hospital/university or clinic setting
Advanced certification/registries desired
Experience on all current GE products for which responsibilities cover
Locations: United States; Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming; Atlanta
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