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Role Summary: The roles focuses on building relationship with key stakeholder with the customer organization to facilitate a customer focused development approach. The Clinical Analyst will work directly with this customer to gather requirements, and be the technical liaison between the software development team and the business customers
Acts as the Product Owner within an Agile scrum team performing the following:
Manages Backlog specific to this customer needs
Meets with Customers to research user needs
Interprets the business needs and provides continuous updates on near term and long term roadmap to the customer
Prepares User Requirements and translates requirements for Engineering
Creates mockups and prototypes associated with requirements
Re-irritate requirements definition with customer as needed discussion
Collaborates with Product Managers for the release and sprint backlogs short-term roadmap for MVPs and quarterly releases. Collaborates with Product Managers/TPMs to manage the backlog; continuously orders and prio
Works with technical writers on documentation
Represents the project stakeholders throughout the process
Provides domain expertise during the acceptance testing process
Supports efforts on Early Readiness Testing (ERT)
Collaborates with User Experience Team on usability testing to ensure the right product is being produced for the customer
Collaborates with Product Managers for the release and sprint backlogs short-term roadmap for MVPs and quarterly releases.
Troubleshoots in support of issues that come up from Services Team
Collaborates with Product Manager to manage the backlog; continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready.
Supports and participates in validation and verification efforts
Provides training on the product to other groups and may support training efforts with Customers
Builds a positive outcome focused relationship within a high-profile matrixes customer organization
Works closely with Product Management to understand the strategic roadmap and provides input.
Prioritize continuously in accordance with the understanding and validation of customer problems and needs
Keeps current with industry trends and domain expertise
Bachelor’s Degree in Product Management, Marketing, Engineering, Business Administration, healthcare or related field
2+ years’ experience in product management, product development, or related field
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Must be willing to travel up to 25%
Must be willing to work out of an office located in Chicago, IL
MBA or Master’s degree in Healthcare Administration
Degree and practice in a clinical cardiology discipline
7+ years’ experience in product management, product development or related field.
Healthcare product/industry/technical acumen
Demonstrates ability to problem solve
Team oriented – ability to motivate and work well with diverse, cross-functional teams
Proven ability to work globally
Proven ability to influence and negotiate internally and with customers.
Prior knowledge of GE Centricity cardio workflow product line (or competitive product)
Excellent oral and written communications skills
Strong analytical and process skills
Strong project management skills
Ability to work effectively within a matrix environment
Demonstrated ability to build strong relationship with customers
This role requires the candidate to work with a global team in a fast paced environment. Proven capabilities of being able to complete multiple tasks successfully in a specific timeline is required and expected.
Proven ability to take complex customer problems and break them down in simple terms to educate other non-clinical or non-technical users.
Proven ability to understand and explain detailed workflow and product complex functionality to customers.
Team player who is able to collaborate with various team members across the world
An experienced professional with proven track record of completing tasks with little to no guidance.
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