About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: As a Technical Writer, you will be responsible for working independently on components of an information development project. You will contribute to the team on a variety of projects and call upon team members for guidance as needed. You will contribute to the team and work independently.
Essential Responsibilities: • Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents. • Create and maintain Online Help, Installation Guide, Upgrade Guide, Deployment Guide, Release Notes, Support Matrix, and other such product documentation deliverables. • Design, develop, and write technically accurate and comprehensive product documentation that adheres to the MSTP. • Understanding of core information development processes: content planning, content creation, and content review. • Fundamental skills with the authoring tools used by the information development teams. • Fundamental collaboration skills: Ability to work with cross-functional teams and other writers for updates in the product or the process. • Ensure strict adherence to the delivery schedule by planning, tracking, and delivering as per sprint commitments. • Participate in daily scrum meetings, development design reviews, and documentation reviews.
Qualifications/Requirements: • A bachelor’s degree in English, Mass Communication, Journalism, BE, or any other related field. • A minimum of 4 years of experience in Technical Writing for an enterprise product. #DTR
Desired Characteristics: • Fundamental knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing. • Fundamental skills with the authoring tools, such as oXygen Author (DITA methodology) and MadCap Flare. • Experience with content management systems, such as Astoria and Visual Studio. • Basic skills in editing (QA for documentation) – ability to recognize errors in a variety of information deliverables. • Working knowledge of Lean/Agile/XP software development processes and how to follow processes for information development. • Working knowledge of major aspects of software design, development, and QA and how they affect the information development process.
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