About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Partner with the technology and operations teams to drive the resolution of operational issues with Network, Security and Engineering applications used by Healthcare Engineering teams in China region.
Essential Responsibilities: Engineering Applications/Tools support: • Responsible for supporting operational issues for the Applications and tools supported by Digital Technology organization. • Accountable for resolving operational issues of assigned area of application/technology, with responsibilities including incident analysis and resolution. • Responsible for driving communications, training and adoption of technology/tools/features in the area of Product Digital Thread.
Infrastructure management: • Partner with Engineering managers to understand the infrastructure needs and collaborate with TSO organization to plan and deploy the required Infrastructure. • Accountable for engaging the responsible teams for analyzing and resolving network failures, bandwidth issues for the Engineering sites in China.
Data Security & Protection: • Understand the challenges of data leakage & the limitation of present IT infrastructure to work with Security teams to implement data protection standards/solutions. • Acting the promoter in global IT to looking for the DLP solution to non-standard PCs
• Maintain and develop peer relationships across the Engineering matrix organization. Develop and maintain in-depth knowledge of Engineering team operations in China to provide technical and functional support. • Creates actionable risk and issue tracking mechanism for all risks/issues, including time, budget, scope, and associated plans to contain an/or mitigate; escalate as needed
Qualifications/Requirements: • B.S or M.S in a technical field, such as Computer Science or Information Systems. • 8+ years of experience in engineering and/or technical solution development. • Should be able to effortlessly switch between individual contribution and working as a team to solve the business problem at hand. • Strong oral and written communication skills in both Chinese and English. • Team player with strong interpersonal skills, capable of working within a globally diverse, cross-functional, internal and external team across different time zones. • Ability to work with engineering managers and with all levels of management.
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