Business Segment: Digital Commercial Professional Services & Support
Location(s): China; JiangSu, ShangHai; Shanghai
About Us: At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better.
GE Digital is currently transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Serving as a strategic mechanism to drive awareness, educate, & engage with customers & developers, & to build our presence in key revenue producing markets, GE Digital is developing new Foundries. These Foundries will bring together a network of centers around the world where GE Digital will incubate industrial internet startup companies, collaborate with customers on new application development & work to extend and promote GE’s international developer ecosystem.
Role Summary: you will work closely with local customers and global team (including GE and Customer) to understand and define requirements, develop technical proposals, and set expectations for complex MES projects. You will act as the technical expert, technical consultant, as well as MES engineer , on these engagements, contributing to software architecture design, development of software applications, and integration into enterprise systems while balancing scope versus project time and resource commitments
Essential Responsibilities: In this role, you will: •Provide expert knowledge and experience to estimate the technical effort required to implement complex MES solutions. •Lead high level technical analysis activities, such as requirements gathering and gap analysis of user requirements. •Lead definition of MES solution architectures and development of detailed design specifications. •Contribute to and potentially lead the implementation of MES solutions utilizing GE IP Proficy Products. Own technical deliverables during the entire lifecycle of the projects. •Engage throughout the full lifecycle of assigned projects, influencing decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations. •Effectively leverage product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions. •Establish broad review processes to improve and obtain support for the proposed solutions. •Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required for the solution and implement processes to ensure best use of GEIP products and services to meet project requirements. •Effectively communicate both verbally and in writing with peers and team members as an inclusive leader, supporting pre-sale strategy, Services consulting efforts, and project execution. •Effectively apply GEIP execution methodology and project standards. •Maintain & continuously update technical skills and knowledge. •Work independently as well as part of the team.
Qualifications/Requirements: •Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering, and Math) •Good English communicating skill, verbal and written •3-5 years of experience in software services for MES •3-5 years’ experience with SQL Server databases, VB, .NET, Java •3-5 years’ experience in software analysis, design, methodology, development and architecture •Experience with GE Proficy software will be a plus, such as Ifix, Historian, PA Or Experience with others MES platforms.
Desired Characteristics: Technical Expertise:
•Applies architecture fundamentals in specific projects. Applies architecture development process & methods at various stages of the project lifecycle. Applies architecture adoption best practices on multiple programs. •Ability to serve as a trusted technical advisor to maximize customer outcomes using out-of-box capabilities from our offerings and demonstrate a pragmatic capability to identify specific gaps to be filled via product roadmap or service tailoring. Develops strategy to leverage existing customer infrastructure and investments to streamline solution deployments both upstream and downstream. Possesses proven ability to deploy in both on premise and cloud based environments. •Demonstrates ability to diagnose and solve intermediate to advanced issues. Can isolate highly complex scenarios down to actionable items and drive solutions across disparate functions. Coaches others on troubleshooting and problem solving techniques. •Acts as a resource for others in solution design. Knows best practices which result in higher adoption of solutions based on product capabilities. Ability to communicate product capabilities internally and in customer facing situations.
•Anticipates potential risks and obstacles and resolves proactively to ensure smooth project delivery. Maintains high levels of customer satisfaction across all projects. Addresses customer concerns quickly and effectively; at times, anticipates customer concerns before they become issues. •Leverages knowledge of market and customer segment to establish further credibility in the eyes of the customer. Acts in a consultative capacity and is provided access to key decision makers throughout the customer account. Establishes strong relationship with key decision makers and other leaders at multiple levels within customer organization. •Plans and facilitates collaborative discussions with client and others within GE to identity and prioritize client's overall business needs; able to guide discussions to identify customer buying habits and trends; collects and analyzes data related to customer's business needs and requirements
Leadership: •Helps team members understand their contributions in support of the broader direction. Continuously measures the completion rate of personal and team deliverables and compares them to the scheduled commitments. Effectively balances different, competing objectives. •Adjusts information (e.g. level of complexity) and story to align with audience. Produces functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts. •Ensures balanced perspective on customer/function needs vs business goals. Provides transparency into problem solving approach and options. Demonstrates ability to determine fair and reasonable outcomes with shared tradeoffs. •Initiative to cross boundaries and find solutions outside of immediate group. •Demonstrated ability to define requirements and collaborate on solutions, leveraging personal technical knowledge and network of experts. Communication style encourages effective interaction with customer and cross-functional teams. Leverages knowledge of product capability to mitigate risk and drive desired outcome.
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