Business Segment: Global Operations Human Resources
Location(s): India; Chennai
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Payroll Specialists are responsible for ensuring timely & accurate execution of payroll process & delivery. Ensure 100% compliance to local and global requirements. Should have strong process knowledge about Global Mobility Employees (GME) payroll, regular payroll operations, compliances & regulatory requirements for ASEAN /South Asia Countries (Malaysia/Singapore/Indonesia/Vietnam/India/Sri Lanka). Must have good acumen around Metrics based reporting
Essential Responsibilities: • Review & Validate Payroll Input / Output Files (for regular and GME employees), coordinate /follow up with stakeholders & vendors, ensure file correction and ensure correct file is loaded in Payroll – Countries (Malaysia/Singapore/Indonesia/Vietnam) • Ensure Inputs Consolidation/ Conversion (if needed)/ Uploading/ Manual entry - includes corrections of errors and coordination with the businesses/HR Ops • Review as-is process, identify & lead improvement plan by implementing lean methodology, drive operation excellence • Support local implementation of global projects to drive adherence to payroll enterprise standards • Coordinate with Vendor /Local Contacts for Approval & submission of Local Country Related Statutory Forms as applicable in these countries • Should have good knowledge on global mobility payroll. (GME) • Check on the GME link alerts & take appropriate actions • Responsible for collating monthly Data point’s & reporting out the “Monthly Payroll Performance Metrics” as per the global requirement for the entire region. • Access Management of Tools (GE Libraries, GPIT) • Ensure 100 % operationalization & maintenance of the tools implemented in the region. • Responsible for assisting the Statutory/Tax /CAS/ Process & Internal Audit’s conducted by Internal & external Teams. • Support & address the queries raised by the Vendor & Accounting team for the Monthly Cost Posting’s & Accruals. • Drive vendor delivery per SLA and manage vendor performance through centralization & simplification • Support with Accounts Reconciliation / Posting Process • Applying legal patches in the system (Tax/ CPF rates/ Pension rates or any other similar changes around statutory for the said country that affects calculation or statutory reporting - Communicate changes to Vendor and ensure that changes are implemented, tested and rolled out. • Support any initiatives that require Payroll's Subject Matter Expertise or involvement (including Change Requests)
• Develop best practices and process improvements • Work on adhoc reports and share with stakeholders as and when requested • Provide effective and timely resolution to queries from employees and other stakeholders • Understand business hierarchy, analyze data issues and provide support to the user population and also support the region on all payroll related requirements • Ability to work with various stakeholders who manage other downstream systems, especially OHR/ HR Ops tools etc
Qualifications/Requirements: • Bachelor’s Degree with at least 8+ years of experience in end to end Payroll Process through a reputed vendor /data entry/ client servicing /customer service role & other tools. • Strong knowledge on in country payroll process and statutory requirements for the following countries: Malaysia, Singapore, Indonesia, Vietnam • Strong analytical skills • Should have some experience around payroll migration from one region to another • Should have a sound knowledge of downstream systems supporting payroll • Outstanding accuracy skills & eye for details • Customer service focus with controllership mind set and positive can-do attitude • Ability to work within time constraints to meet daily objectives • Well versed with Microsoft Excel /Word/Power Point and web-based applications • Flexibility to meet customer needs and deadlines is a MUST • Previous high-level transaction processing experience • Excellent communication skills, both written and verbal • Demonstrated analytical ability • Willing to work in shifts
Desired Characteristics: • Masters’ degree, MBA or other advanced degree will be an added advantage • Analytical and strategic thinking skills • Comprehensive understanding of and ability to assimilate local regulatory and compliance Requirement into an ongoing operational framework. • Cultural awareness & sensitivity: ability to flex style to suit differing cultural norms and experience of leading a culturally diverse team
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