Business Segment: Healthcare Clinical Care Solutions
Location(s): United Kingdom; London
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
It is not about your career… it is not about your job title… it is about who you are…. It is about the impact you are going to make on the world. You want to go into uncharted waters… do things that haven’t been done to make yours and someone else's life better. GE has been doing that for decades! We will continue to do so! We are the world’s digital industrial company.
GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.
GE is committed to taking on the world’s toughest challenges. In order to fulfill that promise we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you!
Role Summary: Responsible for maintaining the current customer base and creating sales opportunities in London and the South East. Act as the clinical/technical expert to establish and continuously develop the relationship with departmental and technical decision makers and where applicable work in conjunction with Account Executives and Managers to gain access to C-Suite decision makers.
Essential Responsibilities: As the clinical/technical sales expert, the person will differentiate GE’s offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop & present solutions proposals/quotations, & respond to customers’ questions in order to successfully close increasingly complex clinical/technical/solution sales.
Accountable to achieve orders & sales OP target for assigned accounts/territory
Provide input to deal pricing strategy & ensure pricing compliance for segment opportunities
Forecast orders/sales within the applicable sales funnel tools & reports for their products/solutions/services in their assigned territory/accounts
Territory & Account Management
Create business plans for territory/assigned accounts including, but not limited to opportunity development, competitive strategies & targets
Build strong business relationships & formulate account strategies to continuously strengthen relationships within the assigned accounts/territory. Identify & respond to key account technical & departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools
Continuously develop and improve a network of key opinion leaders within the assigned territory
Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategies
Product & Market Expertise
Maintain up to date detailed knowledge of their product/services. Able to present/discuss the technology & clinical benefits in terms which are relevant to customers
Maintain up to date market & competitor knowledge related to their product/solutions/services
Continuously update their understanding of customers changing clinical and/or operational issues and challenges
Create viable product configurations meeting customer needs effectively, while achieving optimum margin for GE
Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources/approved product marketing/product promotion material to actively support the customer through their decision-making process towards a successful outcome for GE
Promote product/solution and the company at relevant medical conferences/technical exhibitions
Identify/create new opportunities and work with sales leaders & account teams to continuously increase prospect funnel
Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their sales opportunities to meet orders/sales/margin targets as well as to maximize customer satisfaction
Create and maintain opportunities in the applicable sales funnel tool and/or CRM tools
Ownership of order & configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction
Experience of selling experience in a medical, healthcare or technical field
Previous experience in the Healthcare Industry
Ability to interface with both internal team members and external customers as part of solutions based sales approach
Ability to energize, develop and build rapport at all levels within an organization
Strong capacity and drive to develop career
Excellent verbal and written communication skills in local language as well as good command of English
Ability to synthesize complex issues and communicate in simple messages
Excellent organizational skills
Excellent negotiation & closing skills
Strong presentation skills
Able to travel
Valid motor vehicle license
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website
Proven and progressive previous experience in sales/services/promotion to C-suite and technical decision makers e.g. CEOs, Strategic Planning Directors, Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Anesthesiology, Radiology, Intensive care, Nuclear Physicists etc.)
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