About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Configuration Management Leader (CML) is responsible for collecting, understanding, and creating global product offerings. The Healthcare Digital business is currently seeking a solution-oriented CML to play a key role in driving the next generation of global commercial CPQ implementation and process improvements.
Work with cross-functional global team members to create product offerings, guided selling & configuration rules, offering changes, including managing change processes and synchronized implementation in IT platforms.
Create and update product Items, offering identifiers, offering construct items and structures within appropriate IT platforms.
Setup/load/maintain all technical, regulatory, and commercial rules and guidance for offering identifiers and offering Items. Accountable for Product Model Rule Master.
Drive GE Healthcare Digital global offering maintenance requirements in the Apttus ITO platform, including testing new features and using creative solutions to support commercial and service franchise needs.
Provide input to create or change product models, offering items, offering structures, and/or offering guided selling and configuration rules during technical and functional assessments.
Provide input and guidance to orchestrate offering changes and their impact and ensure synchronized change control.
Review or approve product and offering item creation and change requests in accordance with product controllership and orchestrated change process requirements.
Setup/load/maintain pricing and discount levels for offering Items.
Setup/load/maintain promotions, quick buys and other sales data including effectivity dates for offering identifiers and offering items.
Validate the offering structure, rules and regulatory compliance prior to release for use by sales in requested target market(s).
Lead phase-in/out configuration orchestration.
Apply quality test practices and data verifications to ensure stable PDM and ITO platforms and integrations.
Liaison between sales and product teams to provide offering content feedback.
Provide early detection of potential conflicts found in change requests and highlight simplification opportunities.
Bachelor’s Degree in Computer Science, Business, Engineering or related field equivalent (defined as a High School Diploma/GED and 5-8 years relevant work experience).
Minimum of 5 years of experience and demonstrated aptitude as a project team member in a commercial, technical, or operations environment.
Minimum of 3 years of experience coordinating cross-functional project team members.
Eligibility Requirements: (Country Specific)
Must be legally authorized to work in the United States full-time.
Must be willing to work in one of our GEHC sites in: Milwaukee, WI or Chicago, IL.
Must be willing to submit to a drug test, and background check – including verification of previous employment, criminal history and educational background.
Must submit application for employment through gecareers.com (or COS if internal) to be considered.
Must be 18 years of age or older.
Demonstrated experience as a Project Team Leader.
Knowledge and 3+ years of experience developing product guided selling and configuration rules in CPQ platforms, such as Apttus.
5+ years of previous work experience with GE Healthcare commercial & IT processes.
Minimum of 2 years of experience working in a regulated business (such as: FDA, ISO, etc.).
Demonstrated experience with global product lifecycle management.
Demonstrated technical skills with the ability to comprehend new computer based tools/applications quickly.
Demonstrated willingness to learn and operationalize new processes, as well as navigate unfamiliar situations.
Self-starter, energizing, results oriented, and the ability to organize and manage multiple priorities.
Demonstrated success working collaboratively with global and cross-functional teams members.
Demonstrated facilitation, negotiation, and conflict resolution skills in driving closure on decisions and issues.
Problem analysis and problem resolution at both a global and functional level.
Ability to work within a matrix organizational environment.
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Establish a commitment to quality and communicate the importance of meeting statutory, regulatory and customer requirements. Ensure quality policy is understood, implemented and maintained at all levels of the organization. Establish and communicate quality objectives that are measurable and consistent with the quality policy.
Maintain adequate organizational structures and adequate resources of sufficiently trained personnel. Ensure qualified personnel relative to assigned responsibilities. Ensure appropriate responsibility, independence and authority of all personnel who manage, perform and assess work affecting quality.
Demonstrated ability to drive project design plans to completion.
Demonstrated verbal and written communication skills.
Previous experience working with one or more of the following: IT Platforms for Product Data Management (PDM), Commercial Enterprise Resource Planning (ERP), Business Process Management (BPM) and Inquiry to Order (ITO) platforms (such as: Agile, PeopleSoft, Oracle, GPM, Pega, Support Central, Salesforce, Apttus, Seibel, etc.).
Strong working knowledge of the English language (oral and written).
We are in the process of transitioning to an improved job application system and in the interim we are operating with two systems. Have your Job ID ready (from the email you received when you applied) to log in and check your application status.
Click the appropriate button. If you don't know your job ID, you can still check your status: use both buttons.