Field application Specialist Genomics & diagnostic solutions
Posted 12/19/2017 4:49:24 AM
Business Segment: Healthcare Life Sciences
Location(s): United Kingdom
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
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There is no other life sciences company quite like GE Healthcare Life Sciences. A $5 billion business with more than 11,000 individuals in over 100 countries, we are at work enabling a new era in medicine. For more than 60 years, GE Healthcare Life Sciences has globally supported the development and use of new therapies, helping accelerate the journey from biological understanding to clinical therapy. GE Healthcare Life Sciences works with cutting edge technology enabling and advancing the discovery, diagnosis and medical treatments of the present and the future. We are accelerating biology to cell therapy in ways no other company can.
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Role Summary: The field application specialist is a key role inside the commercial organization. The candidate would be key to help get our advanced products designed-in into the customer processes by demonstrating our product strengths, helping overcome hurdles & establishing a constructive partnership. These design in efforts will be focused mainly on genomics diagnostics (ie. Next Generation sequencing) & Chemiluminescence.
The candidate will collaborate with our experience modality specialists & the rest of the commercial organization. It would expected for the candidate to spend a significant amount of time travelling (50-70%)
To provide technical and applications based support to the sales and marketing teams
To develop customer relationships, identify and translate customer needs into workable solutions that drive business success and revenue growth
Troubleshoot customer issues related to GE products and provide solutions where available to support business goals
Use customer feedback to identify new opportunities and unmet needs in relation to new product proposals and product modifications
Develop and support custom opportunities and be a key point of contact with the customer on technical collaboration opportunities
Strong technical background in Genomics, Molecular Diagnostics, & immunodiagnostics/Chemiluminescence applications, special focus around Next Gene Sequencing.
Ability to build technical relationships, internal and external collaborations with industry leading scientists
Experience listening to and discussing technical applications with customers to develop desirable outcomes
To work collaboratively across functions and geographies to drive execution
Practical experience in immunodiagnostic and molecular diagnostic assay development with understanding of key performance requirements
Knowledge of Next Generation Sequencing workflows across multiple platforms
Experience using or developing applications that use magnetic particles for diagnostic assays, nucleic acid extraction & cleanup
Experience working with customers to understand and translate requirements into an effective solution either directly in the laboratory or through R&D scientists
Excellent written and verbal communication skills
Bachelors or Masters or equivalent in biochemistry or immunology or equivalent plus relevant experience in molecular biology and/or immunodiagnostics assay fields
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website
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