Location(s): United States; Mississippi; Ridgeland
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Field Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
Essential Responsibilities: As the Field Engineer, you will:
Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
Respond to requests for emergency repairs and services to troublesome equipment
Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
Maintain knowledge of applicable product line warranties and accomplish effective warranty administration
Plan, prepare and / or instruct both internal and external training programs as required, to impart and perpetuate field engineering and / or product knowledge in area of specialization
Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary
Provide leadership and technical direction to skilled labor performing work on customer sites
Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
Maintain knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
Prepare timely and accurate technical reports for customer records and a reference for future outages
Bachelor’s Degree from an accredited university or college (OR High School Diploma / GED with a minimum of 4 years of service industry experience)
Minimum of 3 years of experience in a field engineering role including a minimum of 1 year of experience in customer support and the development of successful customer relationships
Ability and willingness to obtain and maintain a valid passport and driver's license
Ability and willingness to travel 60% of the time with some overnight stays, as required
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
Bachelor's Degree in Electrical Engineering from an accredited university
Computer skills including Microsoft Outlook / Excel / Word
Ability to work effectively with minimum supervision
Strong customer service mindset
Prior field engineering experience
Strong organizational skills
Prior project management experience
Field Engineer Program (FEP) graduate (internal GE employees only)
Strong project management skills
Strong oral and written communication skills
Strong interpersonal and leadership skills
Prior field engineering experience, experience with GE, Siemens, ABB and Allen Bradley equipment
Technical skills in GE and non-GE Power Delivery Equipment, including transformers, breakers and relays
Employee can be located anywhere in the Mississippi area
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