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Field Engineer

  • GE Power
  • Experienced
  • Posted 12/6/2017 8:48:57 AM
  • 3020382
  • Job Function: Services
  • Business Segment: Power Industrial Solutions
Location(s): United States; Mississippi; Ridgeland


About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.


GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.



GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Field Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.



Essential Responsibilities:
As the Field Engineer, you will:

  • Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
  • Respond to requests for emergency repairs and services to troublesome equipment
  • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
  • Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
  • Maintain knowledge of applicable product line warranties and accomplish effective warranty administration
  • Plan, prepare and / or instruct both internal and external training programs as required, to impart and perpetuate field engineering and / or product knowledge in area of specialization
  • Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
  • Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary
  • Provide leadership and technical direction to skilled labor performing work on customer sites
  • Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
  • Maintain knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
  • Prepare timely and accurate technical reports for customer records and a reference for future outages


Qualifications/Requirements:
  • Bachelor’s Degree from an accredited university or college (OR High School Diploma / GED with a minimum of 4 years of service industry experience)
  • Minimum of 3 years of experience in a field engineering role including a minimum of 1 year of experience in customer support and the development of successful customer relationships
ELIGIBILITY REQUIREMENTS:
  • Ability and willingness to obtain and maintain a valid passport and driver's license
  • Ability and willingness to travel 60% of the time with some overnight stays, as required
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job


Desired Characteristics:
  • Bachelor's Degree in Electrical Engineering from an accredited university
  • Computer skills including Microsoft Outlook / Excel / Word
  • Ability to work effectively with minimum supervision
  • Strong customer service mindset
  • Prior field engineering experience
  • Strong organizational skills
  • Prior project management experience
  • Field Engineer Program (FEP) graduate (internal GE employees only)
  • Strong project management skills
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Prior field engineering experience, experience with GE, Siemens, ABB and Allen Bradley equipment
  • Technical skills in GE and non-GE Power Delivery Equipment, including transformers, breakers and relays
  • Employee can be located anywhere in the Mississippi area

To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections

Locations: United States; Mississippi; Ridgeland

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.


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