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Product Support Leader

  • GE Aviation
  • Experienced
  • Posted 12/5/2017 9:50:26 AM
  • 3032618
  • Job Function: Manufacturing
  • Business Segment: Aviation Transitions
Location(s): United Kingdom; Gloucester

About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

It is not about your career… it is not about your job title… it is about who you are…. It is about the impact you are going to make on the world. You want to go into uncharted waters… do things that haven’t been done to make yours and someone else's life better. GE has been doing that for decades! We will continue to do so! We are the world’s digital industrial company.

At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. At GE, developing people is embedded in our culture and integral to our growth. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.

GE is committed to taking on the world’s toughest challenges. In order to fulfill that promise we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you!

Role Summary:
GE has a small operation Propulsion Repair Facility (PRF) on the RAF Air base at Brize Norton. GE was awarded the contract to repair and overhaul the C130J propeller assemblies to return them to a serviceable condition. This vacancy is for the role of Cell Leader based at this site. The successful applicant will provide direction and assistance to a work group in order to meet assigned objectives.

Essential Responsibilities:

  • Provide total cell / group leadership in the attainment of goals with respect to safety, quality, cost, production and compliance leading to the production of a serviceable propeller or ancillary unit for the Royal Air Force
  • Ensure communication of key business / customer issues to employees
  • Continuously improve manufacturing, test, assembly and process for all assigned products / processes
  • Assist in the selection and hiring, training and development, and provide ongoing leadership and direction of assigned personnel
  • Interface with other organizations and vendors to assure requirements are met on time.
  • Interface with the customer on a regular basis to communicate availability statistics
  • Provide ongoing support in scheduling resources, technical leadership and facilitating the flow of hardware to meet customer requirements
  • Achieve highest levels of internal and external customer service
  • Engage in the strategic planning of manpower, equipment and other resources
  • Identify potential issues that may impact customer requirements or project financial performance, resolve as necessary
  • Support the benchmarking of PRF performance
  • Provide propeller data to support reliability and performance monitoring.
  • Be responsible for the Environmental Health and Safety of the PRF personnel and site
  • Complete the RAF Logistical data base for the propeller element (LITS)


  • Either a Bachelor’s degree or a qualification similar to a City and Guilds with significant of experience in a manufacturing or Repair and Overhaul role.
  • Ability to conduct repairs and maintenance tasks in conjunction with higher level management responsibilities
  • Customer interfacing experience
  • Ability to interact with all levels of the organization
  • Team oriented, ability to work in high change work environment
  • Ability to counsel and motivate workforce
  • Self-motivated with strong initiative and the ability to see beyond the current situation to the final solution.
  • Able to deal in a constructive and company focused manner with the frustrations associated with running a satellite facility

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance

Desired Characteristics:
  • Either an FAA Airframe; Powerplant Mechanic Certification or an EASA Certification or experience in maintaining the R391 or similar a Dowty propeller system with release authorization
  • Prior supervisory / leadership experience in a manufacturing environment
  • Ability to manage multiple priorities under tight deadlines
  • Strong team building skills
  • Strong attention to details
  • Ability to bring assignments to a successful completion
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills

Locations: United Kingdom; Gloucester

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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