About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: You will be one of 2 go-to people for all things relating to execution of projects (projects are, installation of large healthcare equipment installations) within a portfolio of customers & modalities for GE Healthcare A&NZ. The ONE GE Project Management Office (PMO) is the centralised structure, aimed at ensuring standardisation, reducing duplication, leveraging resources across internal & external suppliers & most of all supporting the organisation to ensure we exceed customer expectations.
Essential Responsibilities: This role will only support activities and staff based in A&NZ. This role will consist of regular daily, weekly and monthly tasks as well as adhoc projects, where you will be in regular contact with sales individuals, modality specialists, project managers, service engineers and leadership, suppliers & customers. Using Salesforce.com, along with other tools & procedures, you will establish project methodologies, project tracking & project support.
Key responsibilities include: • Maintain project execution process standards by providing a framework to establish standard performance measures based on organizational goals and objectives. - Including workplans, project governance and communication plans. • Manage and deliver projects to time, cost and customer expectations. • Build and manage 3rd party supplier contracts, to better support margin controls across installations. • Produce and maintain detailed project management charts with dependencies and timelines. • Ensure a high level of professionalism and customer service • Process and manage purchase orders, as they relate to projects and installations. • Work with key leaders to determine all required resources for each project, including applications, field engineers and contractors. • Liaise with Order to Remittance team (OTR) to understand and maintain manufacturing and fulfilment dates. • Support the transportation requirements and tools for all equipment deliveries. • Manage all feasibility study requests, to defined timeframes and ensure quality standards and risk management. • Maintain effective communication channels with key members of the sales and service user base. • Support project managers to schedule customer communications and documentation • Development of standard operating procedures, training guides and support documentation • Develop and improve reports, dashboards, and supporting process flows to provide reliable, accurate, and timely visibility of projects in Salesforce.com • Organise and schedule EPA test and other certification requirements
Qualifications/Requirements: • Project management & administration certification. • Minimum of 2 years' experience working in a PMO environment • Experience in using and maintaining CRM systems, and project management software. • Excellent communication, presentation and documentation skills. • Outstanding communication skills, both written and oral. • Demonstrated use of Analytical Skills. • Ability to communicate using English. • Experience with multi-tasking. • Ability to work in a cross-functional cross-country team environment. • Ability to manage self and tasks in an appropriate manner • Excellent organizational and administrative skills • Attention to detail. • A calm and analytical approach to problem solving. • Willingness to work as part of a team
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