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Invasive Application Specialist - Europe

  • GE Healthcare
  • Experienced
  • Posted 12/4/2017 6:58:35 AM
  • 3036429
  • Job Function: Sales
  • Business Segment: Healthcare Clinical Care Solutions
Location(s): Bulgaria, Croatia, Czech Republic, Greece, Hungary, Poland, Romania, Slovakia; Flexible


About Us:
GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.
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Role Summary:
Responsible for providing the technical and clinical support before, during and after the sales process of the Invasive recording systems (MacLab/CardioLab) within a limited geographic region, where such expertise does not exist. Responsible for providing the required customer demo, and post-sales application training. Provide also basic product marketing support with the help of the European Interventional Marketing Manager. Previous product/application experience desired, but not required.

Essential Responsibilities:


  • Provide technical and clinical leadership during the entire sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers
  • Develop and deliver product training to customers on equipment use, monitor customer installations of Invasive products within assigned territory/region to improve customer satisfaction and maintain customer relationships
  • Support trade shows and professional conferences by performing product demonstration and customer training
  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
  • Facilitate team communication and the sharing of best practices, reaching out to the wider Interventional community (DGS)
  • Act as a mentor to field team, providing clinical, technical and professional guidance as necessary to improve the customer experience
  • Communicate with Regional Sales and Application Leaders to align applications activities with sales needs and business objectives
  • Communicate with local Applications Specialists and Account Managers to ensure all customer and business needs are met
  • Energize team and maintain adherence of field processes

    Qualifications/Requirements:

    • Required active clinical certification/registries required to scan live patients in a clinical setting (if applies)
    • Strong commercial applications experience with demonstrated successes in high level customer interactions and sales scenarios
    • Proficiency in computer skills in Microsoft Office Suite products
    • Willingness to travel 50% within your specified geographic region with occasional overnight stays depending on geography and business needs as well as to nationwide sales meetings and tradeshows
    • Demonstrated successful experience interfacing with both internal team members and external customers as a part of a solution-based sales process
    • Ability to communicate effectively using English language
    • EU Work Permit

    Quality Specific Goals

    • Complete all planned Quality & Compliance training within the defined deadlines
    • Identify and report any quality or compliance concerns and take immediate corrective action as required
    • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken
    • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
    • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System

      Desired Characteristics:

      • Masters's degree preferred
      • Strong Communication skills (respected by peers and leadership for contributions to the business)
      • Strong product and solutions demonstration skills (public speaking and lecture experience preferred)
      • Demonstrated interpersonal & communication skills

        • Ability to effectively communicate, verbally and in writing to external customers in a clinically relevant manner
        • Communicate effectively with global counterparts and to team members in other functional organizations

      • Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
      • Multiple years in multi-regional application specialist role is a plus
      • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
      • Ability to multi-task effectively and manage multiple priorities at one time
      • Willingness to be flexible/adapt to changing work environments
      • Experience on all current GE products for which responsibilities cover

        Locations: Bulgaria, Croatia, Czech Republic, Greece, Hungary, Poland, Romania, Slovakia; Flexible

        GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


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