Business Segment: Healthcare Clinical Care Solutions
Location(s): Italy; Sicilia
About Us: GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients. Learn More About Careers at GE
GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.
Role Summary: The Product Specialist is responsible for creating and winning sales opportunities for their products in South Italy. The Product Specialist is the clinical/technical and sales expert for his/her assigned products, lead the opportunity, qualify the customer needs, develop and present solutions proposals and and respond to customers' clinical/technical/process questions in order to successfully close clinical/technical/solution sales.
Essential Responsibilities: As the clinical/technical sales expert for his/her assigned products/solutions/services, will differentiate GE’s offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop & present solutions proposals/quotations, & respond to customers’ clinical/technical/process questions in order to successfully close increasingly complex clinical/technical/solution sales.
Accountable to achieve orders & sales OP target for assigned accounts/territory
Provide input to deal pricing strategy & ensure pricing compliance for segment opportunities
Forecast orders/sales within the applicable sales funnel tools & reports for their products/solutions/services in their assigned territory/accounts
Territory & Account Management
Create business plans for territory/assigned accounts including, but not limited to opportunity development, competitive strategies & targets
Build strong business relationships & formulate account strategies to continuously strengthen relationships within the assigned accounts/territory. Identify & respond to key account technical & departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools
Continuously develop and improve a network of key opinion leaders within the assigned territory
Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategies
Product & Market Expertise
Maintain up to date detailed knowledge of their product/services. Able to present/discuss the technology & clinical benefits in terms which are relevant to customers
Maintain up to date market & competitor knowledge related to their product/solutions/services
Continuously update their understanding of customers changing clinical and/or operational issues and challenges
Create viable product configurations meeting customer needs effectively, while achieving optimum margin for GE
Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources/approved product marketing/product promotion material to actively support the customer through their decision-making process towards a successful outcome for GE
Promote product/solution and the company at relevant medical conferences/technical exhibitions
Identify/create new opportunities and work with sales leaders & account teams to continuously increase prospect funnel
Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their sales opportunities to meet orders/sales/margin targets as well as to maximize customer satisfaction
Create and maintain opportunities in the applicable sales funnel tool and/or CRM tools
Ownership of order & configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction
Master Degree or minimum in biomedical engineering or related
Previous experience in the Healthcare Industry
Ability to interface with both internal team members and external customers as part of solutions based sales approach
Ability to energize, develop and build rapport at all levels within an organization
Strong capacity and drive to develop career
Excellent verbal and written communication skills in local language as well as good command of English
Ability to synthesize complex issues and communicate in simple messages
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