Customer Service Representative - English Speaking
Posted 11/29/2017 4:48:59 AM
Business Segment: Power Industrial Solutions
Location(s): Hungary; Budapest
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: As Customer Order and Fulfillment Specialist you will be the primary contact for GE Industrial Solution customers and operational partner for the commercial leaders in your assigned region. You will follow and support our customers from the day they place their first order to the minute that order is fulfilled. You will support customers in creating and following orders, answering their enquiries, handle and investigate their complaints.
Works with the required expertise and care in line with the relevant rules, policies and instructions given by the direct manager or substitute
Works in line with the GE Spirit & Letter guidelines
Completely executes the tasks given by the direct manager
On-going self-development, participation in the additional courses, training
Helps colleagues in solving cases based on his/her experience
High School graduation degree
Fluent in English, additional Nordic languages knowledge is advantage
Working level of Microsoft Office applications
Great communication skills
Cultural and commercial sensitivity
Problem solving skills, ability to make action orientated decisions
Proactivity, driving the implementation of process improvements independently
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