About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Owns the project management and construction solutions for GE Healthcare project management, which includes sales order review, project planning, design/layout, contractor interface, submission of documentation, resource coordination, and issues resolution.
Essential Responsibilities: Essential Responsibilities 1. Drive customer satisfaction and process productivity during the installation process. 2. Act as the primary liaison between GE and the customer team for Government Projects. 3. Provide contract support for government accounts, including optimizing quotation and contract execution to ensure fast cycle time and high quality projects. 4. Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets. 5. Work cross functionally with sales, services, and project managers while owning the project management construction and implementation process. 6. Participate in process improvement initiatives.
Qualifications/Requirements 1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. 2. Complete all planned Compliance (Quality, EHS, etc) training within the defined deadlines. 3. Identify and report all customer or personal compliance concerns immediately to the appropriate organization.
Qualifications/Requirements: 1. Bachelor’s degree and two years of project management experience; or an associate degree and minimum five years of Project Management experience. 2. Minimum two years’ experience leading cross-functional teams. 3. Ability to work independently and juggle multiple priorities to meet scheduled completion dates and customer expectations. 4. Ability to multi-task, managing multiple projects and competing priorities. 5. Demonstrated ability to effectively communicate in a matrix environment. 6. Ability to work with and influence team members to achieve mutual goals. 7. Working knowledge of Microsoft Windows and Office Applications. 8. Must have a valid driver’s license.
Desired Characteristics: 1. Formal coursework in project management. 2. Background in architecture or construction contracting. 3. Experience with large-scale project management requirements, where deadlines where met on or ahead of schedule (e.g., construction, IT, installations). 4. Ability to manage multiple projects simultaneously. 5. Ability to forecast and deliver on a schedule to meet quarterly revenue targets. 6. Ability to communicate complex technical issues in a customer-friendly manner. 7. Demonstrated customer service experience working in a clinical environment. 8. Ability to provide constructive feedback to installation teams and contractors. 9. Knowledge or experience with the healthcare industry and GEHC products. 10. Proficient in project management software (e.g., MS Project). 11. Proficient with design tools (e.g., AutoCAD, Visio). 12. Current Project Management Professional (PMP) certification. 13. Six Sigma certification and/or experience in Lean methodology.
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