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Sr. Staff Solution Architect

  • GE Digital
  • Experienced
  • Posted 1/12/2018 11:50:59 AM
  • 3016623
  • Job Function: Sales
  • Business Segment: Digital Commercial Professional Services & Support
Location(s): Canada, United States; Massachusetts; Boston, Ontario, and other US and Canada cities.


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
In this strategic technical pre-sales position, the Sr Staff Solution Architect will establish a trusted advisor relationship with both our external customers and internal technical teams. You will collaborate with internal corporate development teams, pre-sales technical teams and commercial sales teams in the business unit they are supporting to help drive sales of our platform and suite of Predictivity.

Essential Responsibilities:

You will be a strong voice for our customers, bringing
technical and business requirements back to our development teams helping
ensure our solutions continue to meet our customer’s needs. You will mentor,
train and lead technical pre-sales teammates located in the business unit you
support.

In this role, you will:

  • Establish a deep understanding of our customers’ business
    and technical needs 
  • Create a “trusted technical advisor” relationship with our
    customer’s technologists and internal technical teammates
  • Develop solution architecture framework to support solution
    selling on an enterprise level.  Help to
    provide vision, define system and application architecture, problem
    anticipation and problem-solving ability across the landscape
  • Lead change across large platforms / functional areas using
    technology solutions
  • Provide deep sw / hw technical architecture expertise to
    ensure proper solution design
  • Interface with all Pre-Sales Solutions Architects globally
    (and build a community) to train, mentor, guide through new solution
    architecture framework
  • Provide SWAT coverage for key customer facing events,
    particularly C level discussions
  • Interface with COE CTOs to ensure alignment to sales process
    and priorities
  • Evangelize GE technology platform in appropriate sales
    forums to drive demand and continued interest
  • Build link to provocative selling model to ensure
    architecture views are properly integrated
  • Develop evolution path and migration plans for key GE
    customers from their current state to the target GE Digital Strategy by
    deploying Predictivity Solutions in concert with other GE Products &
    Services
  • Shape, drive and be held accountable for delivering
    significant strategic initiatives across broad scope/platform(s) in liaison
    with key stakeholders



Qualifications/Requirements:

Basic Qualifications:



  • Bachelor’s Degree in business, science, engineering, technology
    or related discipline OR equivalent years of work experience
  • 5+ years of software industry technical experience
  • 2+ years in commercial services or software experience







Eligibility Requirements:



  • Legal authorization to work in the U.S. is required. We will
    not sponsor individuals for employment visas, now or in the future, for this
    job
  • Must be willing to travel.
  • Must be willing to work out of an office located in Boston,
    MA.
  • Pursuant to the Los Angeles/San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.






Desired Characteristics:

  • Manages and possesses working industry knowledge and
    skillset (of self or others) in assigned vertical
  • Significant expertise in developing and selling SW/HW
    solutions.  Including creating and
    executing propositions and a track record of success
  • Deep understanding of the technology stack to include OS,
    DB, middleware, application layer, virtualization and cloud technologies
  • Proven experience in a combination of professional services
    presales and software delivery including enterprise and global deployments.
  • Prior technical experience with ERP and/or Supply chain
    solutions, Salesforce and/or force.com platform

Technical Expertise:

  • Expert in software solution and integration approaches
  • Able to solve complex problems and develop innovated solutions
    to meet customer’s needs
  • Able to consult customer on alignment of outcomes and
    desired technical solutions at a global enterprise level; Analyzes, designs,
    and develops a software solution roadmap and implementation plan based upon a
    current vs. future state of the business.
  • Fundamental knowledge of comparative long-term business
    implications for various configuration options; Experience with multi-business
    unit solution configuration ("GE Store").
  • Knowledgeable of full range of solution catalog within a
    business unit and able to discuss overall solution at depth.

Business Acumen:

  • Effectively manages and closes sales cycles from business
    champion to c-suite (CIO/CEO) level
  • Communicates the importance of understanding customer's
    business strategies to become an advocate for profitability on behalf of the
    customer 
  • Proven ability to articulate value to business and technical
    LOB stakeholders
  • Utilizes customer’s feedback or current top objectives to
    form a comprehensive understanding of the customers’ needs; Communicates
    multiple reference stories or trends with supporting data. Demonstrates
    effective time management in preparation for conversations/ discovery process;

Leadership:

  • Demonstrate working knowledge of GE’s internal organization
    within primary industry vertical BU; Knows where / how strategic and commercial
    decisions are made.
  • Foresees obstacles, identifies workarounds, leverages
    resources and able to rally teammates.

Personal Attributes:

  • Develops customer relationships and ensures knowledge of
    GE’s capabilities are understood; identifies the challenges faced by their
    customers; presents in a manner that conveys expertise and intuition;
    Demonstrates strong listening skills; Quickly provides answers to customer
    inquiries when information regarding the customers’ business may not be
    available
  • Can express opposing views while simultaneously working
    through disagreements toward clarity, consensus (i.e., comfortable pushing
    back, saying ‘No’ to colleagues when further review / discussion is justified,
    particularly, Sales counterparts)

#DTR



Locations: Canada, United States; Massachusetts; Boston, Ontario, and other US and Canada cities.

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


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