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Program Manager - Imperial Trust London

  • GE Healthcare
  • Experienced
  • Posted 11/15/2017 8:50:07 AM
  • 3017331
  • Job Function: Services
  • Business Segment: Healthcare Imaging
Location(s): United Kingdom

About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

It is not about your career… it is not about your job title… it is about who you are…. It is about the impact you are going to make on the world. You want to go into uncharted waters… do things that haven’t been done to make yours and someone else's life better. GE has been doing that for decades! We will continue to do so! We are the world’s digital industrial company.

GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.

Learn More About Careers at GE

Learn More About GE Healthcare

GE is committed to taking on the world’s toughest challenges. In order to fulfill that promise we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you!

Role Summary:
GE Healthcare manage the Maintenance Service for the Trusts’ 17,000+ Medical Devices. Based within the Trust, you will be responsible for leading the solution. Responsibilities’ include contract & vendor management, operational leadership, customer interaction, reporting and service strategy. The role covers a wide range of leadership experiences and opportunities at a Customer site. Do you have a passion for customer solutions? Join the GE Healthcare team!

Essential Responsibilities:

  • Manage a cross functional project team throughout all phases of project cycle.
  • Take ownership of contracts management and contractual reporting.
  • Gather, analyze, and prioritize projects to deliver to financial commitments.
  • Ensure all required processes are followed on project execution to prevent Quality & Fulfillment issues after conversion.
  • Develop and present business segment reviews
  • Provide leadership and direction for participants and stakeholders responsible for the project.
  • Managing revenue associated with projects.
  • Provide technical support and manage first level escalations of technical issues.
  • Manage the maintenance of data management tools through effective reporting.
  • Drive adherence to standard work processes and assist with Project Management training on new products and tools
  • Translate Customer needs/requirements into detailed Project plans shared with other Functions involved and driving internal execution to meet the targets.
  • Leading, coaching, developing team members.
  • Comply with all Quality Specific Goals.

  • Strong Leadership & interpersonal skills
  • Ability to effectively manage multiple teams
  • Proven contract management experience
  • Medical Device equipment knowledge / understanding
  • Excellent verbal, written, and communication skills
  • Good analytical skills – be able to use data effectively
  • Effective decision-making capabilities
  • Deep operational skill-set – process driven, problem solving, driving continuous improvement
  • Negotiation skills/experience
  • Proven Customer experience – ability to interact successfully at all levels
  • Good Financial understanding
  • Experience in a service, operations or sales sector

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website

Desired Characteristics:
  • Imaging & Biomed Equipment experience
  • Demonstrated leadership experience
  • Experience managing within complex contracts, e.g PFI (Public Funding Initiative) hospital
  • Experience of working with NHS
  • Vendor implementation experience
  • London based.

Locations: United Kingdom

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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