Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.
BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.
With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.
Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Field Service Technician will install, service, repair and work with clients on Baker Hughes, a GE Company Pressure Control (PC) surface wellhead equipment.
Essential Responsibilities: In the role of Field Service Technician, you will:
Comply with all health, safety, and environment (HSE) and Quality Management System (QMS) requirements, policies, and procedures relevant to the position
Ensure the promotion of awareness of Customer requirements in respective areas of responsibility and / or location and monitor Customer satisfaction
Prepare and submit written reports after each job to the customer
Follow customer service orders as dispatched from the Branch and / or Service Manager
Complete necessary paperwork for invoicing, equipment identification / tracking, inventory control, and expense monitoring in a timely manner
Ensure periodic maintenance and repairs to Company vehicle, consistent with Company policy
Maintain Company vehicle, necessary tools, and equipment to perform service jobs
Operate company vehicle in compliance with applicable company policy and / or applicable Department of Transportation (DOT) regulations
Provide input and assistance to other functional areas throughout assigned facility and / or region in order to improve processes and Customer satisfaction levels
Have the ability to safely deploy to remote geographic assignment locations – onshore and offshore locations with limited access to medical care, which may require 4 hours (or more) travel time to reach secondary level medical care
High School Diploma / GED from an accredited school or institution
Minimum 1 year Wellhead or Field Service experience
Undergo Periodic fitness for duty tests, examinations, and/or certifications will be required for onshore/offshore remote location assignments
To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record
Be constantly pushing, pulling, lifting, stretching, bending
Be in a shop environment a minimum of eight (8) hours per day, primarily standing and sitting, as required
Lift objects weighing up to 50 lbs.
Be subjected to extreme cold and heat for extended periods of time
Maintain a professional and positive attitude at all times
Be available to work on-call 24 / 7
Work overtime, weekends and holidays, as required, with little notice
Work 21/7 rotation schedule
Working knowledge of mechanical, electrical, and / or hydraulic equipment
Experience in documentation and record keeping
Working knowledge of Pressure Control (PC) equipment identification
Working knowledge of new Pressure Control (PC) product installation
Working knowledge of Customer Service best practices
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