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Staff Network Operations Engineer

  • GE Digital
  • Experienced
  • Posted 10/9/2017 10:50:26 AM
  • 2989965
  • Job Function: Digital Technology
  • Business Segment: Digital Technology
Location(s): United States; Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming; Atlanta


About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
Global Network Operations is building teams focused on performance and availability of network services consumed by all business segments. The Network Services team is responsible for DNS/DHCP/IPAM, VPN and Proxy overlay services and is composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences.

Essential Responsibilities:

This is an individual-contributor Network professional with experience in DNS/DHCP management of a large environment, including network support, with a focus on both DNS; DHCP Implementation, Optimization and Support services, with good DNS BIND and Linux skills

  • Manage, own, and drive to completion DNS/DHCP service requests and projects
  • Fulfill customer service requests for DNS host additions, changes, deletions
  • Ability to interact and communicate across all levels of the organization backed by strong relationship building skills
  • Quickly respond and resolve DNS/DHCP/NTP service outages severely impacting consumers
  • Assist in establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria for DNS/DHCP/NTP services
  • Assist in developing automated solutions to address potential problems and repetitive tasks
  • Provide impact assessment and mitigation plan for changes going into the production environment
  • Contribute to root cause of severe and DNS/DHCP/NTP systemic outages, identify corrective actions and apply across the enterprise
  • Implement capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages
  • Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages
  • Analyze failure points in services to model risk level and resolution steps if failure occurs. Assist in driving architecture enhancements into DNS/DHCP/NTP environments to mitigate potential failure points
  • Available 24x7 to lead critical issue/problem resolution to complex problems where analysis requires in-depth evaluation with imaginative and innovative troubleshooting and experimentation
  • Perform operational health checks of the DNS/DHCP/NTP services to identify areas of concern and track activities to drive improvements at all levels of the architecture

    Qualifications/Requirements:

    Basic Qualifications:

  • Bachelor's degree in Computer Science, Information Management, similar STEM degree, or equivalent practical experience
  • Minimum 5 years experience in enterprise-wide deployments

    Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen

    Desired Characteristics:

  • Experience in managing High Available systems
  • Experience in TCP/IP network protocols and services including HTTP, FTP, DNS, and DHCP
  • Experience / certifications in load balancers : F5 / Big3d
  • Strong understanding and use of Linux commands
  • Experience with complex DHCP migrations from one platform to a different platform
  • Experience with InfoBlox (DHCP, DNS, IPAM), F5, and Windows DHCP and DNS
  • Extensive knowledge of network protocols (TCP/IP, SNMP, FTP, syslog, TFTP, etc.)
  • Must be comfortable operating in a collaborative, shared technical leadership environment
  • Ability to function well in an environment of multiple high priorities and implementation requirements
  • Strong verbal communications to customers detailing incident resolution and root-cause resulting from an outage or service interruption.
  • Ability to write fluently and communicate to senior management in non-technical terms
  • The position requires occasional on-call for evenings and weekends.
  • Certifications such as: Cisco - CCNP, CCNA, CCIE; F5 - CTS, CSE; InfoBlox - CICA, CICE, CIST; or other desirable

    #DTR

    Locations: United States; Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming; Atlanta

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.


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