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Kuwait Service Project Leader

  • GE Aviation
  • Experienced
  • Posted 10/19/2017 8:49:29 AM
  • 2932686
  • Job Function: Services
  • Business Segment: Aviation AvioAero
Location(s): Italy; Brindisi


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Role Summary:
Within the Military PS&CS Organization the Project Leader is responsible to build and manage the Kuwait multinational Export Service Contract.
In this role, he/she will be responsible to set-up an “ad hoc” multidisciplinary platform integrating the functions and processes needed to deliver an Integrated Customer Support Service and support from a Customer/Product Support perspective any new Proposals/ Contracts preparation and negotiation as required.

Essential Responsibilities:

  • Plan and Lead an Integrated Project Team to design and deliver the Customer Support Service;
  • Ensure that all enabling factors and proper cross-functional processes are identified and implemented in order to meet the “on time/quality” Service contractual deliverables;
  • Support Military OTR Organization and Eurojet Kuwait Program Management to deliver Service contract obligations and achieve Customer satisfaction;
  • Be primary point of contact inside Company and Eurojet for on any topic related to Kuwait program in terms of Service & Customer Support;
  • Liaise and maintain proper links with Customers and Eurojet;
  • Liaise with all Company departments in order to define technical and infrastructural requirements of the In Country facility according to the Service contractual deliveries;
  • Set up Service and Customer Support team for the In Country support;
  • Conduct Risk Analysis to reduce risks and maximize opportunities to the benefit of both Customer and Company;
  • Pursue Customer satisfaction to be monitored also through a set of KPI, and with specific reference to fleet availability;
  • Drive the Digital innovation into the Kuwait program;
  • Participate in new Proposals/Contracts preparation and negotiation as required case by case.


Qualifications/Requirements:
  • Bachelor’s degree in Aerospace / Mechanical Engineering or a technical high
    school diploma,
  • Knowledge of MRO and CRO processes;
    Established experience in project management and related skills;
  • Experience in multinational /multicultural environment ;
  • Experience on infrastructure / facility requirements and related operations;
  • Good knowledge of military propulsion systems and Aerospace Service and Customer Support;
  • Strong organizational and leadership skills with proven ability to effectively manage a matrix team / organization;
  • Fluent written and spoken Italian and English;
  • EU work permit;
  • Eligible for NATO Security Clearance;
  • Ability and willingness to travel also abroad as necessary.


Desired Characteristics:
  • Good communications skills;
    Ability to analyze and resolve complex problems;
  • Ability to document, plan and execute projects;
  • Finance knowledge and understanding.


Locations: Italy; Brindisi

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


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