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Subject Matter Expert

  • GE Capital
  • Experienced
  • Posted 9/29/2017 3:49:44 AM
  • 2994638
  • Job Function: Collections
  • Business Segment: Capital Industrial Finance
Location(s): China; ShangHai; Shanghai


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Working Capital Solutions, part of GE Capital International, is a global provider of working capital finance and service solutions for the GE’s Industrial Businesses (from Energy, C&I, Healthcare to Aviation). Our broad global infrastructure, our capabilities, and our domain of expertise ensure tailored solutions for our customers. Our products include factoring, invoice discounting, securitization and overall accounts receivable management solutions.

Our business has a global presence with regional headquarters in Norwalk, Connecticut and Breda, the Netherlands

We are seeking a dynamic professional who has a passion for excellence and unyielding motivation to succeed.

We owe our success and consistent growth to our team of creative problem solvers, fresh thinkers and energetic performers who excite and inspire others. Add your skills to ours and make a difference!

Role Summary:
Key leadership support function within Working Capital Solutions' operations structure responsible for all day-to-day operational, process improvement and simplification activities that are not specifically assigned to AR Specialists, TL’s, DRCs or Client Operations Manager.

Essential Responsibilities:
• Continuous on-the-job coaching and support of the AR Specialists on key Collections processes as defined in the I2C Enterprise Standard
• Monitor collection performance, gap analysis via knowledge-test and implementation of corrective actions;
• Implement and monitor key strategic projects like Correspondence, reduction in billing errors and utilization of CA/CIM tool as applicable and overall improvement in ES adherence score
• Ensure all collection SOPs and materials meet with relevant organizational policies and are updated in a timely manner
• Look for synergies across portfolios and drive implementation of best practices both within and across sites
• Support manager and TLs on various projects and initiatives of GSO and WCS, as well as IF, GE Capital…
• Identify and mitigate key process risks by highlighting to the control team and acting as first line of defense
• Provide system support (GECARS) on multiple enhancements, UAT, etc.
• Act as technical trainers to organize and deliver training on process, system, projects to the team including both new hire training and ongoing training;
• Backup resource for other tasks such as WCS syndication ops, TPS services, and IF lease ops;
• Support site leader on WCS China site work;

Qualifications/Requirements:
• University degree in Finance / Economics or equivalent
• Experienced in AR collection
• Project management experience
• Detail oriented and hands on ability to work
• Good English communication (oral and written)
• Good interpersonal skill and coordination skill to work with different stakeholders
• Able to work under pressure and deliver result on time
• Advanced PC skills: Excel, Power Point, Word
• Good analytical and presentation skill
• People management experience NOT a must

Locations: China; ShangHai; Shanghai

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


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