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Lead Military Field Service Engineer - C130 SCNS

  • GE Aviation
  • Experienced
  • Posted 9/28/2017 4:52:23 PM
  • 2988594
  • Job Function: Services
  • Business Segment: Aviation Military Systems
Location(s): United States; Arkansas, Georgia; Little Rock, Savannah

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Working for GE Aviation is exciting & challenging. Come see what you are missing!
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

As part of an extraordinarily stable and high-performing Avionics Field Service team with depots in Savannah, GA; Little Rock, AR & Grand Rapids, MI, the Lead Military Field Service Engineer will provide SCNS system repair, technical C-130 aircraft troubleshooting guidance, and on-site support and/or training to assigned SCNS equipped C-130 bases. THIS ROLE IS BASED IN LITTLE ROCK.

In this role, you will also act as a liaison between the GE OEM site and the customer.

Essential Responsibilities:

In particular, you will :

  • Perform functional, operational, fault analysis and repair of avionics system components (SCNS; SCNS-related) and associated support equipment (NSTTS, WHTS, MDGT)
  • Utilize common and unique test equipment and tools, as required to perform fault analysis and interim level repair of SCNS-related components
  • Manage all logistics of parts shipments throughout area of responsibility, while maintaining a high degree of flexibility to meet the constantly changing logistics requirements and demands for assigned customers
  • Develop, conduct and maintain informal training, formal presentations and training products at customer request in:
    • system theory
    • aircraft system maintenance methods and procedures
    • system operational characteristics and functions
    • and logistical supply aspects

  • Review reported malfunctions and assist with fault analysis
  • Provide customer with technical, operation and maintenance repair assistance related to integrated aircraft avionics systems and support equipment, utilizing telephone communications, emails and on-site support
  • Review effectiveness of maintenance actions to identify training needs and improve maintenance practices
  • Be considered subject matter expert and possess the ability to effectively train and provide technical guidance to other Field Service Engineers as necessary
  • Apply analytical tools to assist the customer with root cause analysis, issue resolution and trend analysis
  • Use GE and / or USAF communications methods to submit reports and forms in support of contractual requirements and group directives
  • Develop and utilize asset tracking systems (logs or databases) to ensure accountability and custodianship of GE and customer assets
  • Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
  • Serve as liaison between customer and factory personnel related to maintenance, logistical and operational tasks
  • Position will be located in Little Rock, AR


  • Bachelor's Degree from an accredited college or university (or a High School Diploma / GED with a minimum of 4 years of experience in a field service / maintenance position as a Military Field Service Representative)
  • Minimum of 5 years of field support, maintenance, modification, and repair experience on the SCNS system


  • Ability and willingness to travel as required
  • Ability and willingness to obtain and maintain a U.S. Government Secret Clearance -- therefore, US citizenship is a requirement.
  • Position will be located in Little Rock, AR

    Desired Characteristics:

  • Strong customer interaction and communication skills
  • Strong interpersonal and leadership skills
  • Proven analytical and quality improvement ability
  • Demonstrated proficiency in repair troubleshooting, shop operations and testing of assigned programs / hardware
  • Able to work with and make formal presentations to all levels of maintenance, engineering and management
  • Familiarity with Air Force Technical Orders
  • Demonstrated ability to lead and influence GE customers and peers
  • Possess knowledge of the learning process and how to transfer technical knowledge to less qualified personnel, including the ability to express thoughts in both oral and written communications
  • Possess the ability to work independently, without technical guidance and to perform all required work tasks
  • Possess a high degree of tact, diplomacy and ability to work and cooperate harmoniously with customer personnel

    Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century.

    At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.

    To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections

    Locations: United States; Arkansas, Georgia; Little Rock, Savannah

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.

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