About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: As the Soft Skills Training Coordinator within the Competency Development & Training team, he or she will be responsible to address the soft skills training logistics of the service staff members including: Field Engineers (FEs), Service Center Agents, Service Sales team, and Clinical Education Specialists. He or she will work closely with the Regional Training Leaders and the Field Trainers to bridge the training gaps in the team members’ performance.
Essential Responsibilities: 1. Assisting in the execution of the training plans and programs as per the pre-set policies and procedures. 2. Coordinating all the training arrangements covering all the needed logistics for the trainees, training materials, premises, etc. 3. Coordinating with the trainees to obtain their feedback on the provided training. 4. Developing and maintaining records and reports on all training programs received by the trainees. 5. Ensuring proper utilization of optimal training means (material, on the job, internal, external) to meet business needs. 6. Maintaining a library of training material acquired to support internal training requirements. 7. Developing and maintaining a mechanism for maximizing training value through sharing of material and expertise among other related entities and functions.
Qualifications/Requirements: • Bachelor degree with Business or similar • 2 years’ experience in a service organization or a training organization • Strong administrative skills. • Customer focused mindset with proven ability to respond to various customer needs; • Ability to energize, develop and build rapport in matrix organization; • Proven coordination and influencing skills in a global environment; • High ethics and integrity;
Desired Characteristics: Fluent in written and spoken English
We are in the process of transitioning to an improved job application system and in the interim we are operating with two systems. Have your Job ID ready (from the email you received when you applied) to log in and check your application status.
Click the appropriate button. If you don't know your job ID, you can still check your status: use both buttons.