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Sr Application Support Engineer

  • GE Transportation
  • Experienced
  • Posted 9/5/2017 6:50:37 PM
  • 2974093
  • Job Function: Digital Technology
  • Business Segment: GET Transportation
Location(s): United States; Illinois; Chicago


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
We are seeking experienced Software Support professionals to provide Technical Support for the Cloud and non-cloud environments: The Support Engineer needs to have experience with supporting applications on premise and on cloud that have services-based architectures; strong communication skills, and a motivation to achieve results in a fast-paced environment.

Essential Responsibilities:

  • Deploy container images (micro services) – Installing and
    configuring to work in the target environment.
  • Apply advanced troubleshooting techniques to provide unique
    solutions to our customer’s need.
  • Work directly with GE Predix and GE Transportation team to
    help reproduce and resolve customer issues.
  • Implement CI/CD pipelines.
  • Be responsible for providing technical leadership and
    defining, developing, and evolving software in a fast paced and agile
    development environment using the latest software development technologies and
    infrastructure.
  • Apply principles of SDLC and methodologies like
    Lean/Agile/Scrum, CI, Software and Product Security, Scalability, Documentation
    Practices, refactoring and Testing Techniques.
  • Work on critical, highly complex customer problems that may
    span Virtual Machines, Cloud, and On-perm services.
  • Write code that meets standards and delivers desired functionality
    using the technology selected for the project.
  • Understand performance parameters and assess application
    performance.
  • Proactively share information across the team, to the right
    audience with the appropriate level of detail and timeliness.
  • Train onshore and offshore team on operational support
    procedures. Troubleshoot problems, participate in a 24x7 on-call rotation.
  • 10% travel to client sites (Montreal (Canada) and Chicago.

























Qualifications/Requirements:

Basic Qualifications:



  • Minimum 5 Years of Unix administration experience.
  • Minimum 3 years of networking systems experience.
  • Minimum 2 years of development experience in Java.
  • Experience in Configuration
    Management Tools: Chef, Puppet, Jenkins, Maven or similar.









Eligibility Requirements:



  • Legal authorization to work in the
    U.S. is required. We will not sponsor individuals for employment visas, now or
    in the future, for this job opening.



Desired Characteristics:

Technical Expertise:



  • Expert in pivotal CLI interface,
    creating or modifying manifest files, bootstrap files.
  • 2+ years of experience with
    Containers (Docker).
  • Experience with modern tooling
    (Eclipse / IntelliJ, Maven, NPM, Grunt, Git, Chef, Cloud Foundry, etc.).
  • 3+ years of experience developing
    and deploying micro services on both cloud and on-premises environments.
  • Shell Scripting is a plus.
  • Have expert knowledge on
    infrastructure operating standards.
  • Support and consult with
    development teams using Cloud platforms; manage the integration of services
    into VM, Cloud or similar PaaS.
  • A passion for DevOps and an
    appreciation for Continuous Integration/Deployment.
  • Experience developing backend
    applications (Java, RESTful Web services).
  • Excitement about open source
    software.
  • Experience with micro service and
    event-driven architectures (RabbitMQ, Kafka etc..).























Business Acumen:



  • Demonstrates the initiative to
    explore alternate technology and approaches to solving problems.
  • Skilled in breaking down problems,
    documenting problem statements and estimating efforts.
  • Has the ability to analyze impact
    of technology choices.







Leadership:



  • Ability to takes ownership of
    small and medium sized tasks and deliver while mentoring and helping team
    members.
  • Makes suggestions to course
    correct.
  • Effectively balances different,
    competing objectives.







#DTR



Locations: United States; Illinois; Chicago

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.


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