Business Segment: Digital Commercial Professional Services & Support
Location(s): Qatar; Doha
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: The Staff Customer Reliability Engineer will use cutting edge predictive analytics software and tools to analyze the health and performance of power generation, oil and gas production and exploration, aviation, and mining equipment located around the world using remote monitoring technology.
Essential Responsibilities: The Staff Customer Reliability Engineer must leverage industry experience, equipment knowledge, software know-how, and customer satisfaction skills to deliver world class predictive analytics and monitoring solutions to assigned customer accounts.
In this role, you will: • Quickly learn and understand engineering processes related to power generation, oil and gas, aviation, and mining industries; leveraging the experience of the greater monitoring team when necessary. • Quickly master cutting edge predictive analytics software and tools. • Deftly manage customer expectations and satisfaction for assigned customer accounts. • Deliver savings to your customer in the form of reduced maintenance costs and less unplanned downtime.
• Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math). Master’s preferred • 3-5 years’ work experience
Eligibility Requirements: • Legal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills. (If Visa Sponsorship is Yes) • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen • Must be willing to travel 25% • Must be willing to work out of an office located in Dammam, KSA or Doha, Qatar
Desired Characteristics: • Software oriented with the ability to quickly learn new technologies.
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