About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
ServiceMax from GE Digital is a leading industry provider of field service management software – an estimated $25 billion market worldwide. The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based technology for the sector.
ServiceMax brings together the right data at the right moment to delight customers and drive business results at the crucial point of service. We’re rethinking field service, and delivering cutting edge technology to help companies perfect service delivery, drive revenue and growth, and delight customers. Come be part of our innovative team!
Role Summary: In this strategic technical pre-sales position, the Solution Architect will establish a trusted partnership relationship with both our external customers and internal technical teams. You will collaborate with internal corporate development teams, pre-sales technical teams and commercial sales teams in the business unit they are supporting to help drive sales of ServiceMax from GE Digital.
Essential Responsibilities: You will be a strong voice for our customers, bringing technical and business requirements back to our development teams helping ensure our solutions continue to meet our customer’s needs.
In this role, you will: • Establish a deep understanding of our customers’ business and technical needs • Create a “trusted technical resource” relationship with our customer’s technologists and internal technical teammates • Help develop solution architecture framework to support solution selling on an enterprise level. Includes providing vision, system and application architecture definition, problem anticipation and problem solving ability • Provide sw / hw technical architecture expertise to ensure proper solution design • Evangelize GE technology platform in appropriate sales forums to drive demand and continued interest • Build link to provocative selling model to ensure architecture views are properly integrated • Shape, drive and be held accountable for delivering significant strategic initiatives across broad scope/platform(s) in liaison with key stakeholders • Share responsibility for the development and execution of the account sales strategy with the sales team, as directed by management • Design, validate and present software solutions, including advanced product concepts, future direction and industry solutions • Develop and deliver high quality, standardized or customized presentations and demonstrations • Develop and maintain strong teaming relationship with other members of the company to leverage product, process and engineering expertise • Maintain the highest possible personal standards and ethics
Bachelor’s Degree in business, science, engineering, technology or related discipline
0-2 years’ work experience in Software pre-sales
Legal authorization to work in the Japan is required. We will not sponsor individuals for employment visas, now or in the future, for this job
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
Must be willing to travel 50%
Must be willing to work out of an office located in ____________
General understanding of how to develop and sell SW/HW solutions- Including creating and executing propositions and a track record of success
Understanding of the technology stack to include OS, DB, middleware, application layer, virtualization and cloud technologies
Strong interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels
Technical acumen to interface with technologists, understand complex concepts and translate in a way that businesses or industry can understand
Demonstrated problem solving and creative skills, ability to exercise sound judgment and make decisions based on market and customer trends – go beyond the status quo
Ability to deal with ambiguity, strategic agility, manage diversity and drive for results
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