About Us: GE Additive is part of GE - the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. GE Additive includes additive machine providers Concept Laser and ArcamEBM; along with additive material provider AP&C and additive service provider to the medical industry, DTI. In Munich GE Additive is now establishing a “Customer Experience Center” – the first of several GE Additive centers planned worldwide to accelerate the use of additive manufacturing. The Munich center will allow current and potential customers to experience first-hand designing and producing components using additive manufacturing.
Role Summary: As Customer Relationship Manager (m/f) you will be responsible for collaborating with our international customers on additive manufacturing projects from initial design to low-rate production.
Work with customers on scope of work definition
Collect customer requirements Liaise with commercial team to follow-up on commercial leads and give them information
Own customer visit and ensure the experience is optimal
Partner with the technology team and operations team to develop overall project execution plan and network of work appropriate for the project
Monitor project progress and timeliness
Degree in Mechanical, Electrical or Industrial Engineering
Profound experience in engineering and/or project management, ideally in the area of advanced manufacturing technologies
Able to interface with wide array of individuals in a cross- functional and multi-business setting
Strong organization and efficiency skills; strong attention to detail
Clear, concise and articulate communication skills
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