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Service Account Leader Ultrasound

  • GE Healthcare
  • Experienced
  • Posted 10/27/2017 6:49:57 AM
  • 2936102
  • Job Function: Sales
  • Business Segment: Healthcare Europe
Location(s): Belgium; Diegem

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE Healthcare provides transformational
medical technologies and services to meet the demand for increased access, enhanced quality and more
affordable healthcare around the world. GE works on things that matter - great people and technologies
taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug
discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE
Healthcare helps medical professionals deliver great healthcare to their patients.

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Role Summary:
In this role, you will be responsible for delivering specific revenue targets for the Ultrasound Business in Belux. For clarity, this will include but is not limited to Ultrasound Service contracts, Probe repairs (Unisyn), and Account management.

Specialized knowledge in, as well sales experience as an expert in the field will be necessary to execute the job.

Essential Responsibilities:

  • Presents and sells Ultrasound Service sales product portfolio
  • Identifies new prospects across all Ultrasound segments and feed to appropriate Service/Sales Team members
  • Delivers service revenue objectives within geographical zone (across Service offers portfolio: Focused on Service Contracts, non-contract business, probe repair, O&U and solutions)
  • Work closely with Internal Sales Specialists, Service Delivery Team & Equipment Sales Team
  • Focals sales contact for all major accounts within area. Manages strategic relationship

Key responsibilities/essential functions include:

  • Identifies business opportunities within his/her zone particularly to increase share and maximize Ultrasound service sales revenues
  • Responsible for major accounts prospecting and sales for defined zone (Belgium & Luxembourg)
  • Responsible for all service revenues in the assigned zone (Belgium & Luxembourg)
  • Proactively works with Equipment Sales Manager and his team
  • Work closely with Imaging Service Account Leaders
  • Ability to coach / drive people on commercial side with no hierarchy links (“management by influence”)
  • Participates in and develops customer account strategies with Commercial Service Leader, Director of Service and their teams
  • Follows up on Orders/Sales with the Business Operations Teams
  • Develops customer relationships at all levels from system operators to Board level to promote Service offerings
  • Provides inputs to Region Service Marketing Manager to increase strategies efficiency
  • Responsible for Service Sales campaigns execution
  • Promotes and sells Service image and tools (Customer Service Center, Academy…)

    Required Qualifications:

    • Bachelor’s degree and experience in a medical, healthcare or technical field
    • Selling and negotiation skills
    • Board level negotiator
    • Cardiology/Radiology or Healthcare professional
    • Comprehensive knowledge of Service products and equipment modalities
    • Service Environment knowledge
    • Installed base knowledge
    • Language requirements: Dutch and French fluently. Good knowledge in English
    • Strong customer skills
    • Effective communication skills and interpersonal skills

    Preferred Qualifications:

    • High work standard and quality
    • Effective problem solving
    • Effective personal organization skills
    • GE Healthcare policies and process knowledge
    • Business and results oriented

    1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
    2. Complete all planned Quality & Compliance training within the defined deadlines
    3. Identify and report any quality or compliance concerns and take immediate corrective action as required
    4. Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l and/or local Law is broken
    5. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible

      Locations: Belgium; Diegem

      GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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