Business Segment: Digital Commercial Professional Services & Support
Location(s): Singapore; Singapore
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: The Customer Reliability Engineer will use cutting edge predictive analytics software and tools to analyze the health and performance of power generation, oil and gas production and exploration, aviation, and mining equipment located around the world using remote monitoring technology.
Essential Responsibilities: The Customer Reliability Engineer must leverage industry experience, equipment knowledge, software know-how, and customer satisfaction skills to deliver world class predictive analytics and monitoring solutions to assigned customer accounts.
In this role, you will: • Quickly learn and understand engineering processes related to power generation, oil and gas, aviation, and mining industries; leveraging the experience of the greater IPRC team when necessary. • Quickly learn and understand rotating and process equipment related to power generation, oil and gas, aviation, and mining industries; leveraging the experience of the greater IPRC team when necessary. • Quickly master cutting edge predictive analytics and tools. • Deftly manage customer expectations and satisfaction for assigned customer accounts. • Must be willing to work a non-standard schedule. Scheduled working days will regularly include Saturdays, Sundays, and Holidays.
• Bachelor's Degree in an engineering discipline from an accredited university or college. • Minimum 3-5 years of experience in the Power Generation, Oil and Gas, Aviation, Mining, or related industry. • Working knowledge of industrial equipment, maintenance, and trouble shooting. • Legal authorization to work in Singapore. is required. We will not sponsor individuals for employment visas, now or in the future, for this job • Must be willing to travel 25%. • Must be willing to work out of an office located Singapore.
Desired Characteristics: • Experience analyzing time series data of industrial equipment. • Passionate about software and technology. • Able to excel in a team environment. • Computer programming/scripting skills. • Enthusiastic and has a great attitude. • Hard working and committed to superior quality in their work
Technical Expertise: • Computer programming/scripting skills. • Experience analyzing time series data of industrial equipment. • Experience with complex software such as Matlab, R, Solidworks, Pro-E, MiniTab, etc...
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