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Senior Project Manager

  • GE Digital
  • Experienced
  • Posted 6/19/2017 8:50:33 AM
  • 2934202
  • Job Function: Services
  • Business Segment: Digital Commercial Professional Services & Support
Location(s): France, Italy; Paris


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. Stay connected with us. Join our Talent Community!

Role Summary:
The Senior Project Manager will manage software implementation projects of GE software for customers as part of the new GE Digital business. The successful candidate will demonstrate leadership in communicating business goals, programs, and processes within the Industrial Data Intelligent (IDI) segment. You will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business go.

Essential Responsibilities:

  • Plan and implement projects at various customer work sites in Europe and abroad, including the activities of staff and subcontractors
  • Primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate
  • Proactively provide customers with product and services information and project updates
  • Identify opportunities for customers to get the best value out of GE software
  • Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets
  • Manage a network of resources (including contractors) in support of project execution.
  • Identify opportunities to expand the project in ways that bring value to our customer and satisfy our profitability requirements
  • Take part in the writing of reports that describe the results of a project
  • Participate in the development of proposals for projects
  • Manage the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations
  • Ensure that delivered products and services achieve highest quality and performance levels
  • Negotiate change orders with the customers
  • Professionally represent GE during all customer communications
  • Lead a varied staff that will include employees, customers, partner companies, or subcontractors

    Qualifications/Requirements:

    • Bachelor’s degree from an accredited university or college with at least 3 years of experience in an engineering or project management position)
    • At least 3 additional year of experience in a project management, engineering or manufacturing role
    • At least 3 years of project management experience working in a lead capacity implementing projects in a field environment
    • Proven excellent customer facing experience
    • Strong spoken and written English language skills

      Personal Attributes:

    • Persists on completion of endeavors, especially in the face of overwhelming odds and setbacks. Pushes self for individual results and others through team spirit.
    • Engages with product related problems and questions in a disciplined and rigorous manner. Defines objectives, problem statements, and ambiguities before generating and evaluating solutions. Evaluates possible solutions with heuristic or other rational criteria that are made explicit to collaborators. Identifies and formally describes ambiguities and assumptions with the stakeholders. Constructs logically sound arguments based upon facts and metrics. Understands the value of a disciplined, rigorous and transparent approach to problem solving in a collaborative and matrixed environment.
    • Excellent communication skills with proven ability to write clear, concise reports

      Technical Expertise:

    • Proactively makes or recommends decisions based on in-depth analysis; Able to define critical problems to be solved; Identifies data sources required to execute analytic; With guidance from manager, able to select and conduct advanced analytic techniques; Uses a formal process to present findings and recommend specific actions that relate to business objectives; Proposes alternative business strategies as appropriate; Applies data visualization to support finding.
    • Can instruct others on processes and procedures. Advises the customer on most favorable outcome, anticipates potential issues to proactively circumvent issues. Adapts to exceptions and develops new procedures and workarounds for others to use. Resolves issues pertaining to scope, schedule and budget, or drive change management. Defines quality requirements.
    • Modifies processes to simplify.
    • Demonstrates ability to diagnose and solve intermediate to advanced issues. Can isolate highly complex scenarios down to actionable items and drive solutions across disparate functions. Embraces uncertainty, isolates root causes and implement corrective actions to evolve long term organizational best practices. Coaches others on troubleshooting and problem solving techniques. Serves as expert to solve highly critical escalated issues.

      Eligibility Requirements:
    • Legal authorization to work in entire Europe is required. We will not sponsor individuals for employment visas, now or in the future, for this job
    • Any offer of employment is conditioned upon the successful completion of a background investigation
    • Must be willing to travel up to 70%

      Desired Characteristics:

      • Previous experience in the software industry, preferably software services
      • Understanding of GE software products such as Predix, Proficy, CSense
      • Expertise in Automotive
      • Project management certifications
      • Knowledge of GMP
      • Experience with enterprise software and large distributed systems
      • Additional language skills (French, German, etc.)

        Business Acumen:

      • Develops plans and identifies metrics to measure GE impact to customer's bottom line, clearly articulating the GE value proposition.
      • Increases client engagement to further pace and focus required to achieve business priorities and uncover desired outcomes for both the customer and GE; utilizes business acumen and domain experience to advise the customer on critical success factors for the initiative at hand; continuously influences the customer to think ahead on what is needed to acquire, deploy, and utilize the solution. Engages and influences other business functions to deliver to customer success factors. Demonstrates empathy and drives actions based on customer situations and needs.
      • Anticipates potential risks and obstacles and resolves proactively in order to ensure smooth project delivery. Maintains high levels of customer satisfaction across all projects. Addresses customer concerns quickly and effectively; at times, anticipates customer concerns before they become issues.
      • Leverages knowledge of market and customer segment in order to establish further credibility in the eyes of the customer. Acts in a consultative capacity and is provided access to key decision makers throughout the customer account. Establishes strong relationship with key decision makers and other leaders at multiple levels within customer organization.
      • Strong negotiation skills


      • Leadership:

      • Proactively identifies and removes project obstacles or barriers on behalf of the team. Navigates accountability in a matrixed organization. Communicates and demonstrates a shared sense of purpose.
      • Establishes & communicates team members' roles in relation to their function and data. Shares knowledge, power and credit, establishing trust, credibility, and goodwill. Coordinates role responsibilities with that of others to achieve mutual goals. Encourages groups to work together to efficiently resolve problems. Proactively coaches and/or mentor’s others to improve their contribution to the team. Fosters relationship building between team members and those outside the team. Works with others to achieve goals without regard to band/title. Identifies gaps in roles on teams, and is recognized for growing and distributing talent pools across the organization.
      • Creates meaningful stories and two-way communications that drive behavior. Communicates functional strategy and roadmap with sufficient detail for teams to utilize. Describes functional area information to leaders. Coaches others on effective presentation skills. Collaborates with leadership on mediums and messages that drive the intended direction of the organization with measurable results. Determines the need for theoretical explanations vs. a business actionable answer in a presentation.
      • Develops project plans for multiple initiatives and/or large projects, including outcome definitions, timeline, staffing and resource models, risk mitigation, communication plans, status reporting, and issues management. Effectively communicates to multiple levels of internal and external stakeholders. Leads large project teams, interacting effectively in a matrixed environment. Able to foresee issues and proactively manage scope, schedule, and budget to meet or exceed project commitments. Defines and implements appropriate corrective action plans. Creates referenceable solution deployments.
      • Good organizational and time management skills

        #DTR

        Locations: France, Italy; Paris

        GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


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