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Staff Network Operations Engineer

  • GE Digital
  • Experienced
  • Posted 10/20/2017 12:49:17 PM
  • 2933641
  • Job Function: Digital Technology
  • Business Segment: Digital Technology
Location(s): United States; Georgia; Alpharetta, Atlanta


About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
GE is building small multi-disciplinary operations teams to focus on total availability and automation for the most critical services shared across all business segments. This role will be responsible for operational excellence for the Directory Services space. You will be joining teams that are composed of highly talented individuals obsessively focused on availability.

Essential Responsibilities:
The ideal team member has a diverse technical background, strong automation skills, and is totally committed to delivering amazing customer experiences. The ideal candidate must demonstrate a history of advanced hands on technical experience managing complex environments, leading support efforts across multiple disciplines and troubleshooting around solutions such as Microsoft Active Directory, LDAP Azure AD and Virtual Directory (preferably Radiant Logic).

  • Quickly respond and resolve critical service outages severely impacting consumers
  • Establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria
  • Develop automated solutions to address potential problems before they result in a service interruption
  • Provide impact assessment and mitigation plan for changes going into the production environment
  • Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise
  • Develop availability measures that align with consumer experience to accurately assess the usability of crucial services
  • Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages
  • Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages
  • Analyze failure points in services to model risk level and resolution steps if failure occurs. Assist in driving architecture enhancements into system to mitigate potential failure point
  • Programmatically monitor for and remediate configuration drift of critical devices
  • Develop response plans to potential failure points and evaluate effectiveness during planned tests
  • Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture

    Qualifications/Requirements:

    Basic Qualifications:

  • BA/BS degree in Computer Science or related technical field, or equivalent practical experience
  • Minimum 7 years of IT experience, preferably in Enterprise-wide deployments
  • Minimum 3 years of experience in managing large scale Active Directory, Azure AD, Virtual Directory (preferably Radiant Logic) environments

    Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
  • GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics:

  • Obsessive about uptime, availability and reliability while being proactive about everything
  • Technical knowledge of multiple OEM platforms including Microsoft, Vmware, Citrix
  • Extensive knowledge of Microsoft Windows Server 2008, 2012, 2016, Active Directory, DNS, DHCP, and GPO validation, management, and implementation
  • System administrator experience in a Windows environment, tuning, configuring, and troubleshooting application and OS parameters, preferably in a SaaS/Cloud production environment
  • Extensive Experience with meta Directory and/or virtual directory solutions
  • Extensive Experience with Office 365 Identity Management
  • Experience with SmartCard technologies
  • Extensive experience with LDAP
  • Experience with Chef, Splunk
  • Solid understanding of networking (Cisco GTM/LTM F5)
  • Experience with advanced monitoring of Active Directory stability and performance through SCOM
  • Experience with managing Operating System configuration and application deployment via SCCM
  • Experience with federated authentication (ADFS, SAML, OIDC)
  • Experience with implementing/managing large scale Radiant Logic Virtual Directory
  • Familiarity with ITIL incident and change management processes
  • Familiarity managing Windows Server Core Mode
  • Enthusiastic to find ways to make customers successful
  • Ability to work well within small team focused on rapid delivery of results
  • Passionate about continuously learning and able to quickly adapt and pivot to win in dynamic environment
  • Comfortable with empowering colleagues and inspiring others to be their best
  • Ability to deliver results in a rapidly changing dynamic environment

    #DTR

    Locations: United States; Georgia; Alpharetta, Atlanta

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.


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