Location(s): United States; Georgia; Alpharetta, Atlanta
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: GE is building small multi-disciplinary operations teams to focus on total availability and automation for the most critical services shared across all business segments. This role will be responsible for operational excellence for the Directory Services space. You will be joining teams that are composed of highly talented individuals obsessively focused on availability.
Essential Responsibilities: The ideal team member has a diverse technical background, strong automation skills, and is totally committed to delivering amazing customer experiences. The ideal candidate must demonstrate a history of advanced hands on technical experience managing complex environments, leading support efforts across multiple disciplines and troubleshooting around solutions such as Microsoft Active Directory, LDAP Azure AD and Virtual Directory (preferably Radiant Logic).
Quickly respond and resolve critical service outages severely impacting consumers
Develop automated solutions to address potential problems before they result in a service interruption
Provide impact assessment and mitigation plan for changes going into the production environment
Investigate root cause of severe and systemic outages, identify corrective actions and apply across the enterprise
Develop availability measures that align with consumer experience to accurately assess the usability of crucial services
Build capacity models to baseline transactional load compared to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages
Identify thresholds for all critical links in the data path to quickly isolate where imbalances may result in potential outages
Analyze failure points in services to model risk level and resolution steps if failure occurs. Assist in driving architecture enhancements into system to mitigate potential failure point
Programmatically monitor for and remediate configuration drift of critical devices
Develop response plans to potential failure points and evaluate effectiveness during planned tests
Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture
BA/BS degree in Computer Science or related technical field, or equivalent practical experience
Minimum 7 years of IT experience, preferably in Enterprise-wide deployments
Minimum 3 years of experience in managing large scale Active Directory, Azure AD, Virtual Directory (preferably Radiant Logic) environments
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Obsessive about uptime, availability and reliability while being proactive about everything
Technical knowledge of multiple OEM platforms including Microsoft, Vmware, Citrix
Extensive knowledge of Microsoft Windows Server 2008, 2012, 2016, Active Directory, DNS, DHCP, and GPO validation, management, and implementation
System administrator experience in a Windows environment, tuning, configuring, and troubleshooting application and OS parameters, preferably in a SaaS/Cloud production environment
Extensive Experience with meta Directory and/or virtual directory solutions
Extensive Experience with Office 365 Identity Management
Experience with SmartCard technologies
Extensive experience with LDAP
Experience with Chef, Splunk
Solid understanding of networking (Cisco GTM/LTM F5)
Experience with advanced monitoring of Active Directory stability and performance through SCOM
Experience with managing Operating System configuration and application deployment via SCCM
Experience with federated authentication (ADFS, SAML, OIDC)
Experience with implementing/managing large scale Radiant Logic Virtual Directory
Familiarity with ITIL incident and change management processes
Familiarity managing Windows Server Core Mode
Enthusiastic to find ways to make customers successful
Ability to work well within small team focused on rapid delivery of results
Passionate about continuously learning and able to quickly adapt and pivot to win in dynamic environment
Comfortable with empowering colleagues and inspiring others to be their best
Ability to deliver results in a rapidly changing dynamic environment
Locations: United States; Georgia; Alpharetta, Atlanta
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