GE Careers
Apply Now    

Field Service Engineer - MD/PA/DE/VA

  • GE Power
  • Experienced
  • Posted 6/9/2017 12:50:31 PM
  • 2933166
  • Job Function: Services
  • Business Segment: Power Water & Process Technologies
Location(s): United States; Delaware, Maryland, Pennsylvania, Virginia; Baltimore, Other


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE announced they signed a definitive agreement to sell the Water & Process Technologies business to SUEZ, a services and solutions company with global operations primarily in water and waste management. The deal will be subject to customary closing conditions such as regulatory review and appropriate consultation and we expect this to be complete by mid-2017. Water & Process Technologies will operate business as usual through this process and will continue to meet its commitments to its valued customers and employees. This includes hiring strong talent to help the business grow and be successful. GE is targeting to complete the sale of the business by mid-2017.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
As part of the Analytical Instruments business, the Field Service Engineer will provide field service support for our core instruments and accessories for the Maryland, Southeastern Pennsylvania, Delaware, and Northern Virgina area. In this role, you will troubleshoot a variety of routine to complex problems related to operation, maintenance and the calibration of the equipment.



Essential Responsibilities:
As the Field Service Engineer, you will:

  • Assist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer support
  • Have the ability to travel extensively, and work schedules will fluctuate based on customer and business needs / demands
  • Perform diagnostics testing, repairs, test and calibration routines on the instructs, and complete all required paperwork
  • Accurately account for all inventory transactions associates with the repair process
  • Collect payment information and generate shipping and billing paperwork
  • Provide extensive equipment support and general hardware and software support
  • Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle and comply with all GE Environmental, Health and Safety (EHS) policies


Qualifications/Requirements:
  • Associate’s Degree in a technical discipline or vocational school (OR High School Diploma / GED with a minimum of 4 years of water processing, plant, or maintenance experience)
  • Minimum of 2 years of analytical instrument or electro-mechanical field repair experience, customer service experience, and onsite field service experience

ELIGIBILITY REQUIREMENTS:


  • Ability and willingness to travel overnight 70% of the time (air and car travel), with short notice as required
  • Ability and willingness to work a flexible schedule based on customer needs


Desired Characteristics:
  • Strong technical, mathematical and customer service skills
  • Bilingual in English and Spanish
  • Cognitive and clear communication skills to efficiently support the service process
  • General knowledge of electrical equipment, chemistry and safety
  • Vision, manual dexterity and coordination sufficient to service instruments and handle electrical equipment
  • Ability to learn applicable company procedures within a reasonable time from start of employment
  • Computer proficiency with a minimum of word processing and spreadsheets, and basic data base knowledge
  • Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and bases
  • Strong verbal and written communication skills
  • Self-motivated, with the ability to drive projects to completion with minimal oversight, while demonstrating significant problem solving ability with an unfailing dedication to deadlines and commitments
  • Proven ability to speak effectively before groups and customers, clients, and other employees within the organization
  • Ability to communicate effectively and contribute to team projects in a sales environment
  • Ability to make good business decisions based on risk reward analysis and GE's business objectives

To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections

Locations: United States; Delaware, Maryland, Pennsylvania, Virginia; Baltimore, Other

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.


Apply Now    

GE Careers Technical Assistance

Having technical issues with ge.com/careers or your application? We're here to help.

Get In Touch

Connect With Us

Stay up to date on GE and possible opportunities that open in areas that interest you.

Sign Up