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Senior Account Manager, Bio Process

  • GE Healthcare
  • Experienced
  • Posted 11/21/2017 4:49:31 AM
  • 2881820
  • Job Function: Sales
  • Business Segment: Healthcare Life Sciences
Location(s): China; ShangHai; Shanghai

About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Develop & implement One GE Healthcare sales strategy by creating and sustaining strategic relationships/alliances with Accounts at region level, e.g. hospital groups, government bodies or Group Purchasing Organizations. Develop & maintain detailed understanding of accounts’ business and keep GE Healthcare Zone, Region & Product management informed/ appropriately involved. Lead & close multimodality and single product deals.

Essential Responsibilities:
1. Achieve sales and orders volumes at the target prices in assigned accounts/territory.
2. Build relationships, develop a business strategy, and maximize business opportunities for all GE Healthcare businesses, products & services within allocated accounts/territory. Represent OneGEHC and acts as a primary customer point of contact in the allocated accounts/territory. Provide on-going feedback to management, product teams, services and marketing.
3. Develop & implement Go-to-Market plans with Zone (Region – U.S. only) cross functional and multi-product teams to achieve results through effective project proposals, negociations, and contracts. Grow GE’s share of customer investments in capital and operational expenditures.
4. Develop & maintain a high level of customer satisfaction through consistent high quality interactions with customer management. Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS.
5. In cooperation with Product teams and Marketing, drive One GE Healthcare marketing events in assigned territory. Be aware of segmentation and apply relevant product benefits to each client’s segment.
6. Lead and leverage Product Sales Specialists, Care Area (Category leaders – U.S.), Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation. Coordinate One GE Healthcare team on assigned accounts in order to deliver solutions that meet or exceed customer expectations.
7. Follow all applicable GE policies, procedures and operating mechanisms. Proactively participate in company initiatives depending on organizational needs and as directed by management.
8. Ensure knowledge of and compliance with Quality, Regulatory, integrity and company policies.
9. Geographic scope: Region - could be a territory within.

1. Education to Master Degree level at least and with more than ten years of sales experience or account management of multinational pharmaceutical company.
2. 5 years of strategic sales experience.
3. 10 year experiences in Pharmaceutical industry.
4. Proven key account management and project planning skills.
5. Strong influencing, interpersonal and networking skills to drive collaborative culture at all levels.
6. Strong critical thinking and analytical skills.
7. Proven track record on relationship building skills.
8. High level presentation skills; able to present ideas to customers in a way that produces understanding and impact.
9. Proven ability of working closely on C-Suite and strategy level

Desired Characteristics:
1. Doctor’s degree preferred.
2. Experience closing large, complex, strategic deals.
3. Deep knowledge of GE Healthcare and the products and services offered.
4. Fluent in English language.

Locations: China; ShangHai; Shanghai

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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